Job Title: Mental Health Therapy Aide
Duration: 13-week contract (Extendable)
Location: Syracuse, NY
Shift: Night Shift

Job Description:
We are seeking a compassionate and skilled Mental Health Therapy Aide for a contract position. The ideal candidate will assist in patient care, crisis intervention, and maintaining a safe therapeutic environment.

Responsibilities:

Accurately take and record vital signs.

Complete patient admission documentation efficiently.

Assist with physical examinations and collect specimens as needed.

Monitor patient intake/output and ensure proper documentation.

Transport patients within the facility safely.

Guide new patients through unit regulations and daily routines.

Assist patients with hygiene needs and daily living activities (ADLs).

Develop therapeutic relationships under nursing supervision.

Intervene effectively in crisis situations to ensure patient safety.

Maintain a safe and secure environment for all patients.

Apply clinical and psychological interventions based on patient needs.

Perform regular safety checks during shifts.

Observe and report patient responses to treatments accurately.

Participate in nursing unit management activities.


Requirements:

BLS Certification (CPR).

Mental Health Certificate.

Minimum 1 year of experience in pediatric psychiatric care.

Proficiency in Electronic Medical Record (EMR) systems.

Strong interpersonal and communication skills with patients, families, and healthcare teams.

Ability to perform patient care duties with minimal supervision.

Residency Program Administrator - Pediatric Department
Responsibilities:

Oversee the day-to-day administrative functions of the residency program.
Support compliance by managing required credentials and documentation for residents.
Act as a liaison between residents, faculty, and administrative staff to promote efficiency.
Maintain high standards for confidentiality and professionalism in all activities.
Exhibit strong computer skills and teamwork to meet program goals.
Stipend Range:
$82,000 - $97,000 annually.

Residency Program Coordinator - Pediatrics
Responsibilities:

Provide administrative support for residency program operations, ensuring seamless coordination.
Maintain accurate and up-to-date resident records, complying with all credentialing requirements.
Collaborate with team members to support efficient program management.
Ensure adherence to business casual dress code and professional workplace standards.
Demonstrate proficiency in computer applications and team-oriented problem-solving.
Stipend Range:
$80,000 - $95,000 annually.

IT Helpdesk Specialist - Healthcare Technology
Responsibilities:

Provide timely and effective responses to support tickets.
Log detailed activities and resolutions into the system accurately.
Uphold high standards of customer service during all interactions.
Work collaboratively in high-pressure situations, following SLA procedures.
Use expertise in IIS, HIS, or other healthcare-related software platforms to resolve issues.
Stipend Range:
$76,000 - $89,000 annually.

Service Desk Analyst - Medical IT Systems
Responsibilities:

Resolve user-reported issues efficiently while meeting SLA deadlines.
Keep accurate and detailed records of all interactions and resolutions.
Deliver superior support and maintain excellent communication with stakeholders.
Handle high-pressure environments with professionalism and calmness.
Leverage experience with systems like EPIC, PACS, or E-Clinical.
Stipend Range:
$77,000 - $91,000 annually.

Technical Support Coordinator - Healthcare Applications
Responsibilities:

Manage incoming support requests and ensure timely resolution.
Document all actions and communications with precision.
Offer exceptional service to users, maintaining professionalism under pressure.
Collaborate with organizational stakeholders to meet SLA commitments.
Apply technical knowledge of HIS, PACS, or similar healthcare information systems.
Stipend Range:
$80,000 - $95,000 annually.

Healthcare IT Support Analyst
Responsibilities:

Address and resolve support tickets within SLA guidelines.
Record comprehensive notes of activities and outcomes in the tracking system.
Provide outstanding customer service to end-users and stakeholders.
Navigate high-pressure scenarios effectively while managing escalations.
Demonstrate proficiency with healthcare systems, including EPIC, IIS, or Athena.
Stipend Range:
$78,000 - $92,000 annually.

Support Desk Specialist - Healthcare Systems
Responsibilities:

Respond promptly to support requests and resolve issues efficiently.
Maintain detailed and accurate documentation of interactions and solutions.
Deliver exceptional customer service while addressing technical concerns.
Communicate effectively with key stakeholders in high-pressure situations, adhering to SLA escalation procedures.
Utilize technical expertise in systems such as IIS, HIS, PACS, EPIC, or similar platforms.
Stipend Range:
$75,000 - $90,000 annually.

Client Engagement Specialist
Skills and Qualifications:

Strong verbal and written communication skills for effective client interaction.
Outstanding customer service abilities, ensuring a seamless client experience.
Typing proficiency of 25–35 wpm, with strong attention to detail.
Advanced internet and technical skills, with the ability to learn new applications quickly.
Background in developing or facilitating training programs is advantageous.
Stipend Range:
$69,000 - $84,000 annually.

Customer Success Associate
Skills and Qualifications:

Exceptional communication skills, with a focus on client engagement and support.
High level of professionalism and commitment to excellent customer service.
Ability to type 25–35 wpm with accuracy.
Adept at using internet-based tools and computer systems.
Experience in organizing or participating in training initiatives.
Stipend Range:
$67,000 - $83,000 annually.

Service Desk Representative
Skills and Qualifications:

Proficient in interpersonal communication, ensuring clear and professional interactions.
Strong customer service skills, with a focus on problem-solving and client satisfaction.
Capable of typing 25–35 wpm and working within various software environments.
Solid computer and internet skills, with an aptitude for learning new tools.
Previous experience in training or coaching others is a plus.
Stipend Range:
$70,000 - $85,000 annually.

Client Relations Coordinator
Skills and Qualifications:

Excellent verbal and written communication skills for engaging with clients.
Advanced customer service skills, ensuring a positive and professional experience.
Ability to type at 25–35 wpm and navigate online platforms efficiently.
Strong computer literacy and adaptability to new software systems.
Experience in delivering or facilitating training programs.
Stipend Range:
$68,000 - $82,000 annually.

Customer Support Specialist
Skills and Qualifications:

Strong interpersonal and communication skills, both written and verbal.
Exceptional customer service skills with a focus on professionalism.
Proficiency in typing at 25–35 wpm.
Solid internet and computer skills, with the ability to quickly learn new systems.
Experience in conducting or participating in training sessions.
Stipend Range:
$65,000 - $80,000 annually.

Healthcare Supply and Equipment Specialist
Responsibilities:

Manage and restock emergency medical carts, ensuring compliance with inventory and expiration standards.
Transport and position medical equipment efficiently within the facility.
Conduct routine checks to maintain inventory accuracy and equipment readiness.
Show a proactive attitude, reliability, and the ability to adapt to new systems and workflows.
Follow all workplace policies, including dress code (blue scrubs).
Stipend Range:
$82,000 - $100,000 annually.

Medical Equipment Support Aide
Responsibilities:

Replenish emergency carts with up-to-date medical supplies and verify expiration dates.
Assist with the relocation of wheeled equipment across facility departments.
Perform routine inventory checks and maintain familiarity with supply categories.
Exhibit a strong sense of reliability, attention to detail, and adaptability to changing tasks.
Wear appropriate attire (blue scrubs) and follow institutional guidelines.
Stipend Range:
$80,000 - $97,000 annually.

Emergency Supply Logistics Assistant
Responsibilities:

Restock emergency carts and monitor inventory levels, ensuring proper documentation of expiration dates.
Transport medical equipment to designated areas, adhering to safety protocols.
Maintain a detailed understanding of medical supply usage and requirements.
Demonstrate reliability, positivity, and the ability to learn quickly during training and operations.
Comply with dress code policies and operational procedures.
Stipend Range:
$78,000 - $95,000 annually.

Medical Supply Unit Aide
Responsibilities:

Organize and restock emergency carts with required medical supplies, verifying expiration dates.
Move and manage wheeled equipment efficiently across the facility.
Conduct accurate inventory checks and maintain familiarity with medical supplies.
Display a strong work ethic, positive attitude, and adaptability to new tasks.
Follow uniform requirements (blue scrubs) and workplace standards.
Stipend Range:
$77,000 - $92,000 annually.

Healthcare Logistics Aide
Responsibilities:

Stock emergency carts with medical supplies, ensuring inventory accuracy and expiration date checks.
Transport and push wheeled medical equipment across various facility locations.
Maintain familiarity with medical supplies and assist in inventory management.
Exhibit a positive attitude, reliability, and quick learning ability during all tasks.
Wear blue scrubs and adhere to all workplace policies and procedures.
Stipend Range:
$75,000 - $90,000 annually.

Residency Program Specialist - Pediatrics
Responsibilities:

Provide comprehensive administrative support to the residency program, ensuring seamless operations.
Manage credentialing and compliance requirements, maintaining detailed records.
Support teamwork and effective communication among staff and residents.
Ensure professional standards are met, including business casual dress and confidentiality.
Use advanced computer skills to enhance program efficiency and documentation accuracy.
Stipend Range:
$83,000 - $98,000 annually.

Pediatrics Residency Coordinator
Responsibilities:

Manage administrative aspects of the residency program, including credential tracking and compliance.
Ensure all documentation, such as immunizations and screenings, is current and accurate.
Coordinate with staff and residents to maintain an efficient and collaborative environment.
Adhere to professional workplace policies, including business casual attire.
Leverage computer proficiency to support program objectives and reporting needs.
Stipend Range:
$85,000 - $100,000 annually.