The Decision Support GIS Technician supports the collection, maintenance, and quality assurance of spatial datasets, enabling accurate and reliable geospatial decision support.
Key Responsibilities
Collect, clean, and maintain GIS spatial data.
Assist analysts and developers with data preparation for dashboards and analytics.
Perform spatial data validation and ensure adherence to standards.
Support integration of GIS data with Tableau, HANA, and other analytics tools.
Document metadata and maintain version control.
Required Skills & Experience
Experience with ESRI ArcGIS and related GIS tools.
Knowledge of spatial data editing, quality control, and validation.
Familiarity with data integration into analytics platforms.
Strong attention to detail and organizational skills.
The Professional Services Enterprise Architect is responsible for developing and maintaining enterprise-level architecture frameworks and strategies, aligning technology solutions with business objectives and investment priorities.
Key Responsibilities
Define and maintain enterprise architecture standards and roadmaps.
Collaborate with stakeholders to align technology strategy with organizational goals.
Lead solution evaluations, options analyses, and technology assessments.
Support investment planning, budgeting, and benefits realization strategies.
Provide architectural oversight for enterprise programs and projects.
Required Skills & Experience
Experience with enterprise architecture and strategic technology planning.
Familiarity with Agile and Waterfall delivery models.
Strong background in solution evaluation and investment analysis.
Proven ability to work with business and technical stakeholders.
The Decision Support GIS Analyst leverages spatial data platforms to support enterprise decision-making, integrating geospatial data with analytics and reporting systems.
Key Responsibilities
Manage and analyze spatial datasets using ESRI and other GIS tools.
Integrate GIS data with SAP HANA, Tableau, and Snowflake platforms.
Develop interactive maps, spatial dashboards, and geospatial reports.
Ensure spatial data accuracy, completeness, and metadata compliance.
Support decision-making through spatial analytics and visualization.
Required Skills & Experience
Proficiency in ESRI ArcGIS tools and spatial data analysis.
Experience integrating GIS data with analytics platforms.
Familiarity with SAP HANA and Snowflake environments.
Knowledge of spatial data standards and quality control methods.
The Professional Services Business Case Analyst develops investment justifications and business cases to support technology and organizational initiatives, ensuring measurable benefits and ROI.
Key Responsibilities
Conduct investment analysis including planning, estimating, budgeting, financing, and funding.
Develop business cases, cost models, and financial benefit projections.
Support the tracking of project benefits from initiation through realization.
Provide input for strategic decision-making and prioritization.
Collaborate with portfolio and project teams to align financial objectives with delivery plans.
Required Skills & Experience
Strong experience in financial analysis and investment planning.
Familiarity with benefit realization frameworks.
Knowledge of Agile and Waterfall project methodologies.
Excellent analytical and presentation skills.
Experience developing business cases and cost/benefit analyses.
The Decision Support Quality Assurance Manager ensures the integrity, accuracy, and security of enterprise data and analytics solutions through structured QA processes and continuous improvement.
Key Responsibilities
Define and implement QA standards and frameworks for HANA analytics, Tableau, Snowflake, and GIS data systems.
Oversee QA efforts for data integration, transformation, and reporting solutions.
Validate data accuracy, visualization outputs, and performance metrics.
Coordinate with developers, data architects, and analysts to enforce QA best practices.
Drive process improvements to enhance data quality and governance.
Required Skills & Experience
Strong experience with QA in SAP HANA, Tableau, and Snowflake environments.
Familiarity with GIS/ESRI data quality checks and validation methods.
Knowledge of data governance and testing automation tools.
Excellent leadership, analytical, and documentation skills.
Experience managing QA teams in data-centric projects.
Professional Services Finance and Benefits Analyst
The Professional Services Finance and Benefits Analyst evaluates the financial performance and expected benefits of projects and programs, supporting strategic investment decisions and value tracking.
Key Responsibilities
Analyze financial data to support investment planning and benefit tracking.
Develop cost models and track financial performance of projects.
Support benefit realization by identifying and measuring key metrics.
Assist with budgeting, forecasting, and funding allocation processes.
Provide reporting and insights for executive decision-making.
Required Skills & Experience
Strong background in financial analysis and benefits realization.
Experience with planning, budgeting, and cost estimation.
Familiarity with Agile and Waterfall methodologies.
Strong analytical and communication skills.
Proficiency with financial modeling and reporting tools.
The Decision Support Test Manager leads testing activities for analytics, data, and spatial platforms to ensure high data quality, performance, and reliability across reporting and decision support systems.
Key Responsibilities
Develop and manage comprehensive test strategies for SAP HANA, Tableau, Snowflake, and GIS/ESRI systems.
Oversee testing for data pipelines, analytics dashboards, and integrations with open/public data portals.
Coordinate functional, regression, performance, and user acceptance testing.
Manage test environments, schedules, and defect resolution processes.
Ensure testing processes align with data governance, security, and quality standards.
Required Skills & Experience
Experience testing SAP HANA data models and integrations.
Familiarity with Tableau and Snowflake testing practices.
Knowledge of spatial data validation using ESRI platforms.
Strong understanding of QA methodologies for data platforms.
Excellent documentation, coordination, and communication skills.
The Professional Services Business Analyst is responsible for gathering and analyzing requirements, modeling business processes, and supporting solution design to ensure that business needs are clearly understood and addressed.
Key Responsibilities
Gather, document, and validate business requirements.
Facilitate requirements workshops and design reviews.
Support business process modeling and solution design.
Collaborate with stakeholders to ensure alignment with strategic objectives.
Provide analytical support for investment and benefit realization activities.
Required Skills & Experience
Experience with requirements development and business process modeling.
Strong facilitation and stakeholder engagement skills.
Familiarity with Agile and Waterfall project methods.
Excellent analytical, documentation, and communication abilities.
Experience supporting solution design and implementation planning.
The Decision Support Release Manager coordinates and manages deployments of data analytics solutions, ensuring stable, secure, and reliable releases of data models, dashboards, and integrations.
Key Responsibilities
Plan and manage release cycles for SAP HANA, Tableau, Snowflake, and GIS/ESRI systems.
Coordinate releases of data models, analytics dashboards, and portal integrations.
Collaborate with development, QA, and infrastructure teams to ensure smooth deployments.
Maintain release documentation, rollback plans, and version control.
Ensure release processes comply with security and data governance standards.
Required Skills & Experience
Experience managing releases in data and analytics environments.
Familiarity with SAP HANA, Tableau, Snowflake, and GIS systems.
Understanding of data integration dependencies and versioning.
Strong coordination and communication skills.
Experience with CI/CD processes for data platforms is a plus.
The Strategy and Portfolio Demand Management Analyst is responsible for collecting, analyzing, and prioritizing technology demand to support strategic investment decisions and effective resource allocation.
Key Responsibilities
Manage and analyze incoming technology and business demand requests.
Collaborate with business relationship managers and project teams to assess feasibility and priority.
Support demand forecasting, capacity planning, and resource utilization reporting.
Provide visibility into demand trends and portfolio impacts.
Contribute to governance and decision-making processes.
Required Skills & Experience
Experience in demand management and portfolio planning.
Strong analytical, forecasting, and prioritization skills.
Familiarity with Agile and Waterfall project methodologies.
Understanding of resource capacity planning.
Excellent stakeholder communication and presentation abilities.
The Decision Support Asset Analyst focuses on managing, analyzing, and maintaining asset data within enterprise analytics platforms, ensuring accuracy, compliance, and alignment with organizational objectives.
Key Responsibilities
Analyze and maintain asset-related datasets in SAP HANA, Tableau, Snowflake, and GIS/ESRI systems.
Develop dashboards and reports to support asset management decision-making.
Ensure asset data accuracy and integrity across multiple data sources.
Support integration of asset data into enterprise reporting platforms.
Collaborate with data architects, analysts, and operations teams.
Required Skills & Experience
Experience with asset data analysis using SAP HANA and Snowflake.
Familiarity with GIS/ESRI asset data and spatial analysis.
The Technology Operations Server Administrator manages physical and virtual server environments, ensuring stable and secure infrastructure to support critical applications and services.
Key Responsibilities
Administer physical server environments, SAN storage, and unified computing systems.
Manage VMware, Nutanix, and Cohesity platforms.
Support identity and access management systems.
Perform server maintenance, patching, and performance tuning.
Support infrastructure integration with Azure and AWS.
Required Skills & Experience
Experience with server and SAN administration.
Proficiency in VMware, Nutanix, and Cohesity systems.
Knowledge of PKI, directory/domain services, and cloud integration.
Strong troubleshooting and maintenance skills.
Familiarity with disaster recovery and backup strategies.
The Technology Operations System Architect defines and oversees the technical architecture for enterprise infrastructure, ensuring scalability, reliability, and security across data centers, telephony, and network environments.
Key Responsibilities
Develop architecture for data centers, network infrastructure, telephony systems, and identity and access management solutions.
Design high-availability and disaster recovery solutions.
Provide architectural guidance for Avaya, Cisco, VMware, Nutanix, and Cohesity environments.
Ensure seamless integration with cloud services (Azure, AWS).
Establish standards for infrastructure, networking, and security.
Required Skills & Experience
Strong background in infrastructure architecture and integration.
Experience with Cisco and Avaya networks and telephony.
Knowledge of VMware, Nutanix, and Cohesity technologies.
Familiarity with Azure and AWS platforms.
Experience designing identity and access management solutions.
The Technology Operations Network Engineer designs, configures, and supports the enterprise IP network infrastructure, ensuring reliable connectivity and performance.
Key Responsibilities
Configure and maintain IP networks, routing, and switching.
Implement security measures across network layers.
Support Cisco and Avaya telephony integrations.
Troubleshoot and optimize network performance.
Collaborate on infrastructure modernization initiatives.
Required Skills & Experience
Experience with Cisco and Avaya networking technologies.
Strong knowledge of IP routing, switching, and security.
Familiarity with digital voice, radio, and microwave networks.
The Technology Operations Network Architect designs and leads the implementation of complex network and telecommunication infrastructure to support enterprise technology operations.
Key Responsibilities
Design and implement IP network architectures, including routing, switching, and security.
Architect digital voice, digital radio, and microwave networks.
Support the development of radio tower sites, cable plants (copper and fiber), and permitting processes.
Integrate Cisco and Avaya network and telephony technologies.
Provide architectural oversight for network resiliency and performance.
Required Skills & Experience
Strong experience designing large-scale IP networks.
Expertise with Cisco and Avaya network and telephony technologies.
Knowledge of digital voice, radio, microwave, and cable plant infrastructure.
Familiarity with network security best practices.
Experience integrating with Azure and AWS networking services.
The Professional Services Solutions Architect designs end-to-end solutions that address business challenges, ensuring scalability, security, and alignment with strategic objectives.
Key Responsibilities
Design solution architectures that support business requirements and technology strategy.
Conduct options analysis and feasibility assessments.
Collaborate with project teams to define implementation plans.
Support requirements workshops, design reviews, and stakeholder facilitation.
Align solutions with financial, operational, and organizational goals.
Required Skills & Experience
Experience with solution architecture and options analysis.
Familiarity with Agile and Waterfall methodologies.
Strong skills in requirements gathering and stakeholder engagement.
Knowledge of cost/benefit analysis and ROI models.
The Technology Operations Business Analyst bridges operational requirements and technical teams, helping to design and implement infrastructure and network solutions that support business goals.
Key Responsibilities
Gather and document technical and business requirements for infrastructure and network projects.
Collaborate with architects, engineers, and administrators to define solutions.
Support planning for data center upgrades, telephony enhancements, and network modernization.
Assist with asset tracking, documentation, and compliance reporting.
Ensure alignment with security and operational standards.
Required Skills & Experience
Familiarity with networking, telephony, and infrastructure technologies.
Knowledge of Cisco, Avaya, VMware, Nutanix, and Cohesity environments.
Strong documentation and communication skills.
Understanding of IAM and cloud services (Azure, AWS).
Experience working in Agile or structured project environments.
The Strategy and Portfolio Strategic Planning Analyst supports the strategic planning and governance process through research, analysis, and reporting that informs IT investment decisions and organizational priorities.
Key Responsibilities
Assist in developing strategic IT plans and technology roadmaps.
Conduct analysis on business needs, technology trends, and portfolio performance.
Support governance and executive reporting activities.
Assist with demand planning and resource allocation modeling.
Provide data-driven insights to support strategic decision-making.
Required Skills & Experience
Experience with IT strategy, governance, and planning processes.
Familiarity with portfolio and demand management concepts.
Strong analytical and reporting skills.
Exposure to Agile and Waterfall project management approaches.
Excellent written and verbal communication skills.
Strategy and Portfolio Resource Management Analyst
The Strategy and Portfolio Resource Management Analyst manage and analyzes resource capacity and allocation across IT portfolios to ensure optimal utilization and support strategic priorities.
Key Responsibilities
Maintain accurate visibility into resource capacity and demand.
Collaborate with project and portfolio managers to align resource planning with project timelines.
Provide reporting and analytics on utilization, forecasting, and capacity gaps.
Support governance decision-making through resource impact assessments.
Assist in implementing tools and processes for resource management.
Required Skills & Experience
Experience with resource planning and capacity management.
Knowledge of portfolio and demand management processes.
Familiarity with Agile and Waterfall project delivery.
Strong data analysis and reporting skills.
Excellent communication and stakeholder engagement abilities.
