Job Title: Systems Analyst
Category: Applications/Software Development
Duration: 6+ Months
Location: Austin, Texas 78751 (Telework Position)
Job Description:
We are seeking a Systems Analyst to join our team in Austin, Texas. The role will be telework-based. The ideal candidate will have extensive experience in network facilities, system administration, and cloud-based platforms, with a focus on managing and supporting Windows and Linux systems, as well as providing operational support on a 24x7 on-call basis. This position requires a strong understanding of infrastructure, security, and cloud environments, as well as experience with performance monitoring, capacity management, and troubleshooting.
Key Responsibilities:
Oversee and manage network facilities, data processing techniques, computer hardware, software, and network operating systems.
Administer and support LDAP/Windows Active Directory, Microsoft SQL Server, and Hyper-V/VMware environments.
Administer Windows Systems (Group Policy, Kerberos, NTLM, TCP/IP, WINS, DNS, DHCP, PXE), Linux systems, and handle network administration tasks.
Provide deep knowledge of IT governance, security/privacy policies, and tools, with a focus on Active Directory and LDAP.
Support additional technologies such as Ansible, SFTP/FTPS, Kubernetes, and open-source software.
Lead and organize work activities while identifying, analyzing, and implementing solutions to problems.
Provide server and application support on a 24/7 on-call basis, including responding to critical incidents and performing scheduled maintenance tasks.
Support cloud environments, including AWS, Azure, and other cloud service providers.
Perform server hardware equipment replacements and upgrades as necessary.
Utilize ITIL-based ticketing systems (Remedy, ServiceNow) to track and resolve support issues.
Coordinate server maintenance activities with Data Center Contractors and Cloud Service Providers (CSPs), including security patching and updates.
Provide expertise in SQL Server Enterprise environments, including installing and configuring clustered setups.
Manage Web Application Firewall systems, including Imperva and AWS WAF.
Required Qualifications:
8 years of experience with network facilities, data processing techniques, and network operating systems.
8 years of extensive experience with LDAP/Windows Active Directory, Microsoft SQL Server, and Hypervisor technologies like Hyper-V and VMware.
8 years of experience in administering Windows and Linux systems, including Group Policy, Kerberos, NTLM, TCP/IP, WINS, DNS, DHCP, PXE, and network administration.
8 years of experience with IT governance, security/privacy policies, and tools.
8 years of experience supporting cloud platforms such as AWS and Azure.
8 years of experience in providing 24x7 server and application support.
8 years of experience with server hardware replacements and upgrades.
8 years of experience in ITIL-based ticketing systems (Remedy, ServiceNow).
Preferred Qualifications:
6 years of experience in preparing concise written reports and effective communication skills.
6 years of experience planning and coordinating server maintenance activities, including security patching and updates.
6 years of experience supporting Microsoft SQL Server Enterprise, including clustered environments.
6 years of experience managing Web Application Firewall systems such as Imperva and AWS WAF.
