Administrative Assistant – Client Support & Reporting - 26-03882

Job Title: Administrative Assistant – Client Support & Reporting 

Profession: Administrative / Clerical

Specialty: Administrative Support

Location: Edmonton, Alberta

Work Type: Onsite

Job Duration: 6 Months

Job Overview:

We are seeking a detail-oriented Junior Administrative Assistant to support a government-led annual statistics submission process. This role will serve as a key point of contact for external stakeholders, ensuring accurate communication, timely follow-ups, and efficient coordination throughout the reporting cycle.

Key Responsibilities:

Client & Inquiry Management:

• Respond to email inquiries in a professional and timely manner
• Provide guidance on submission requirements, timelines, and basic technical support
• Escalate complex issues to appropriate internal teams

Contact & Account Administration:

• Maintain and update organizational and contact information
• Manage user accounts, including adding, modifying, and deactivating access
• Assist with password resets and login-related issues

Tracking, Reporting & Data Management:

• Generate completion statistics and summary reports
• Provide status updates to internal stakeholders and leadership
• Track updates such as new entities, name changes, and removals
• Ensure accurate data entry and record maintenance across systems

Process Support & Quality Assurance:

• Maintain spreadsheets, trackers, and documentation
• Review submissions for completeness and accuracy
• Follow up on missing or incomplete information

Required Skills & Qualifications:

• Strong attention to detail and organizational skills
• Excellent written and verbal communication abilities
• Ability to manage multiple tasks and meet deadlines
• Proficiency in Microsoft Office (Excel, Outlook, Word)
• Customer service-oriented mindset

Preferred Qualifications:

• Previous administrative or clerical experience
• Experience working with data tracking or reporting processes
• Familiarity with government or public sector environments

For more details reach at vgill@navitassols.com or Call / Text at 516-862-1203.