Medical Receptionist – Neurology Department - 26-03439

Job Title: Medical Receptionist – Neurology Department

Schedule: 8:30 AM – 5:00 PM | 5x8 Hour Shifts

Desired Location:

Paramus, NJ

Job Overview:

We are seeking a professional and patient-focused Medical Receptionist to provide front-desk and administrative support in a neurology practice. This role requires strong communication skills, attention to detail, and the ability to manage multiple tasks in a fast-paced healthcare environment.

Key Responsibilities:

• Greet patients and visitors in a courteous, friendly, and professional manner
• Manage high-volume phone lines, directing calls appropriately
• Handle patient check-in and check-out processes efficiently
• Verify insurance eligibility and collect co-payments and outstanding balances
• Schedule, reschedule, and confirm patient appointments
• Maintain accurate patient demographic and billing information in the system
• Assist with referrals and ensure required documentation is completed
• Support billing, collections, and daily financial processes
• Maintain organized patient records and filing systems
• Monitor and manage office supplies and inventory
• Assist with EMR pre-loading and data entry tasks
• Ensure compliance with HIPAA and organizational policies
• Provide excellent customer service to enhance patient satisfaction
• Collaborate with team members and adapt to clinic needs as required

Required Skills & Experience:

• Minimum 2 years of experience in a medical receptionist or similar role
• Proficiency with EHR/EMR systems (Epic preferred)
• Strong knowledge of:
  • Appointment scheduling
  • Medical terminology
  • HIPAA compliance
  • Insurance verification
  • Multi-line phone systems
  • Data entry
• Excellent communication, organizational, and multitasking skills
• Strong attention to detail and problem-solving ability
• Ability to work effectively in a team-oriented environment
• Willingness to travel to nearby locations as needed

Preferred Skills & Experience:

• 3+ years of relevant experience
• Prior experience in a specialty clinic (Neurology preferred)
• CPR certification (preferred)

Education:

• High School Diploma or equivalent required

For more details reach at sthakur@navitashealth.com or Call / Text at 732 791 4807 - EXT 4807.