Location: Boca Raton, FL
Duration: 5 months (with potential extension)
The Manager, Product Development (Program Lead) is responsible for overseeing the full lifecycle of products, solutions, and applications within a large-scale operational program. This role ensures that products meet business requirements, align with operational roadmaps, and are delivered with high quality, compliance, and customer focus.
The role serves as a key liaison between operations leadership, business stakeholders, and technical teams to ensure timely delivery, continuous improvement, and adherence to governance standards.
Manage research and development activities related to the design, enhancement, and qualification of program products and solutions.
Collaborate with cross-functional teams to ensure fulfillment of product requirements and successful transition from development to production.
Support planning of delivery and deployment schedules for new releases, feature enhancements, and maintenance cycles.
Act as a technical consultant to operations teams, leading testing, evaluation, and adoption of emerging technologies.
Ensure product and technology specifications align with business objectives and operational needs.
Oversee end-to-end product delivery, managing schedules, milestones, risks, and dependencies across development activities.
Develop and maintain a centralized inventory of program products, solutions, and applications.
Capture, track, and report initiative progress in accordance with established reporting standards.
Monitor inputs from business units to ensure solutions meet functional, operational, and performance requirements.
Identify improvement opportunities and lifecycle replacement needs; prepare summaries and documentation for leadership review.
Partner with Business Intelligence teams to design dashboards and reporting tools for program and performance monitoring.
Ensure Standard Operating Procedures (SOPs) are created, maintained, and governed, including lifecycle processes for updates and revisions.
Develop in-depth knowledge of all operational aspects to support strategic decision-making and initiative implementation.
Provide support during emergency or high-impact operational events to ensure continuity of services.
Perform additional duties as assigned to support program objectives.
Bachelor’s or Master’s degree in Computer Science, Information Systems, Business Administration, Operations Management, Project Management, or a related field
Equivalent professional experience may be considered in lieu of formal education
Minimum of 7 years of experience in one or more of the following areas:
Technology or product development
Product engineering
Operations or technology integration
Program or product lifecycle management