Location: Pensacola, FL 32553
Employment Type: Full-Time
The Administrative Director of Emergency Services is responsible for ensuring high-quality, patient-centered care through strategic and operational oversight of emergency services across multiple sites and/or functional areas. This executive leadership role drives performance, quality outcomes, operational excellence, and financial stewardship while fostering a culture of accountability, collaboration, and continuous improvement.
Lead implementation of evidence-based practices to advance patient safety and clinical quality outcomes
Ensure compliance with standards of care, regulatory requirements, and accreditation guidelines
Reduce variation in clinical practice to improve efficiency, effectiveness, and cost management
Monitor internal and external benchmarks, accreditations, and quality designations
Develop and implement policies, procedures, and nursing standards aligned with legal and regulatory requirements
Direct patient throughput strategies, including capacity planning, volume forecasting, patient flow coordination, and admission/discharge planning
Oversee emergency nursing practice and departmental operations to ensure patient and family needs are met
Lead initiatives to deliver and sustain an exceptional patient experience
Utilize feedback and performance metrics to identify opportunities for improvement
Develop and execute strategic initiatives to elevate patient satisfaction and outcomes
Collaborate with clinical experts and patient experience leaders to ensure service excellence
Foster an engaged, high-performing workforce aligned with organizational mission and values
Develop and implement employee engagement, recognition, and retention strategies
Identify training and development needs; provide coaching and performance feedback
Build and maintain a strong leadership pipeline through talent development and succession planning
Partner with executive leaders and physicians to enhance existing services and develop new offerings
Identify growth opportunities through service expansion, technology adoption, and market differentiation
Monitor healthcare industry trends, regulatory changes, and reimbursement impacts to support strategic planning
Represent the organization positively within the community and participate in outreach initiatives
Participate in annual budgeting, forecasting, and financial planning processes
Monitor department financial performance and implement corrective actions as needed
Lead labor management strategies, including staffing optimization and productivity management
Oversee operating expenses and implement cost-containment initiatives
Perform additional duties as assigned
Adhere to organizational Code of Conduct, mission, and values
3+ years of recent (within the last year) experience as an Acute Care Emergency Department Director
Free-standing Emergency Department (FSED) leadership experience preferred
Bachelor’s Degree required
Bachelor’s Degree in Nursing preferred
Master’s Degree preferred
For more details reach at jmckenzie@navitashealth.com
About Navitas Healthcare, LLC: It is a certified WBENC and one of the fastest-growing healthcare staffing firms in the US providing Medical, Clinical and Non-Clinical services to numerous hospitals. We offer the most competitive pay for every position we cater. We understand this is a partnership. You will not be blindsided and your salary will be discussed upfront.