Location: Austin, TX
Work Model: Onsite
Duration: 6 months
The Program Manager will act as a key connector across multiple teams, driving alignment, collaboration, and consistent execution of complex initiatives. This role requires strong leadership, consensus-building abilities, and the skill to foster a “nudge” environment that encourages adoption of new practices while maintaining momentum toward shared goals.
Lead projects focused on simplifying and automating complex operational processes.
Integrate AI and automation tools to improve efficiency, accuracy, and scalability.
Facilitate cross-functional and cross-division communication and decision-making.
Build trust and alignment among diverse stakeholders to ensure smooth implementation.
Apply behavioral strategies to encourage adoption of new processes and tools.
Promote accountability and continuous improvement across teams.
Develop clear, actionable program plans with defined milestones and deliverables.
Monitor progress, manage risks, and adjust strategies to meet timelines and quality goals.
Track success metrics such as stakeholder satisfaction, cycle time reduction, and compliance.
Prepare regular status updates and outcome reports for senior leadership.
Recommend improvements based on performance insights and lessons learned.
Lead planning, execution, and delivery of AI and automation initiatives spanning multiple business units.
Ensure alignment with strategic objectives and operational priorities across divisions.
Establish and promote consistent project management standards, including charters, schedules, risk logs, and reporting templates.
Conduct process analyses to identify automation and efficiency opportunities.
Serve as a liaison among IT, operations, strategy, and other stakeholders.
Develop adoption and change strategies to ensure effective rollout of new tools and processes.
Ensure projects comply with data governance, security, and ethical AI standards.
Deliver transparent program updates to executive leadership, highlighting status, risks, and outcomes.
Maintain accountability for delivering results on time and with quality.
Oversee and mentor interns and early-career professionals, supporting technical and professional development.
8+ years of IT program management experience.
Proven success managing large, complex programs with multi-year budgets of $10M or more.
Strong written and verbal communication skills with experience producing clear project documentation.
Hands-on experience with Microsoft Project, Microsoft Office, and Visio.
Demonstrated ability to manage multiple competing priorities, resolve conflicts, and facilitate discussions.
Experience with AI, automation tools, and process improvement methodologies (e.g., Lean Six Sigma).
Strong command of PMO standards, stage-gate reviews, and executive-level reporting.
Ability to translate organizational strategy into actionable, executable program plans.
Skilled at presenting complex technical concepts in clear, business-focused language.
Experience communicating directly with senior leaders and executives.
Strong negotiation and influence skills across IT, business, and external partners.
Comfort working in ambiguous or fast-changing environments.
Experience with data-driven reporting, KPI development, and executive dashboards.
Familiarity with dashboarding tools such as Power BI or Tableau.
Experience supporting C-suite or executive sponsors.