Business Analyst / Business Systems Analyst - 26-00528

Job Title: Business Analyst / Business Systems Analyst

Location: Milwaukee, WI

Duration: 8-Month Contract

Role Overview

The Business Systems Analyst serves as a key liaison between business stakeholders and IT development teams, supporting the analysis, design, and enhancement of enterprise systems. This role focuses on understanding business needs, translating them into clear system requirements, and ensuring technology solutions align with organizational objectives.

Working under the guidance of a Project Manager, the Business Systems Analyst contributes to system improvements, application assessments, and technology evaluations while supporting effective communication across technical and non-technical teams.

Key Responsibilities

• Act as a strategic bridge between business units and IT development teams

• Analyze current business processes and identify opportunities for system enhancements

• Gather, document, and validate functional and non-functional requirements

• Assess new applications, tools, and technologies to support evolving business needs

• Develop use cases, process flows, and system documentation

• Evaluate solution options and provide recommendations based on cost, feasibility, and impact

• Support system design, testing, implementation, and post-deployment activities

• Prepare and deliver presentations, reports, and documentation for stakeholders

• Communicate system changes, enhancements, and implementation impacts clearly

• Support project planning activities and collaborate closely with the Project Manager

Qualifications & Experience

• Bachelor’s degree in Business Administration, Information Technology, MIS, or a related field (or equivalent experience)

• Proven experience working as a Business Analyst or Business Systems Analyst

• Experience supporting enterprise applications or system implementations

• Familiarity with requirements gathering, documentation, and validation processes

Preferred Certifications

• CBAP (Certified Business Analysis Professional)

• CCBA (Certification of Capability in Business Analysis)

• PMI-PBA

• Scrum or Agile certifications

• ITIL

Soft Skills & Core Competencies

• Strong analytical and problem-solving skills

• Excellent written and verbal communication abilities

• Effective stakeholder management and collaboration skills

• Strong organizational and documentation skills

• Ability to translate business needs into technical requirements

• Comfortable working with cross-functional teams

Tools & Methodologies

• Experience working in Agile/Scrum and/or Waterfall environments

• Familiarity with tools such as:

  • JIRA

  • Confluence

  • ServiceNow

  • Visio or Lucidchart

  • Microsoft Project or similar planning tools