Technology Operations Quality Assurance Manager - COTWA

Technology Operations Quality Assurance Manager 

The Technology Operations Quality Assurance Manager ensures infrastructure and network solutions meet performance, security, and compliance requirements through structured QA processes. 

Key Responsibilities 

• Define QA standards for data center, network, and telephony environments. 

• Oversee quality assurance for Cisco, Avaya, VMware, Nutanix, and Cohesity solutions. 

• Monitor testing outcomes and compliance metrics. 

• Drive process improvements and quality best practices. 

• Coordinate with technical and operational teams to ensure system reliability. 

Required Skills & Experience 

• Strong QA background in infrastructure and networking projects. 

• Experience with IP networks, telephony, and virtualization systems. 

• Familiarity with Avaya, Cisco, VMware, Nutanix, and Cohesity. 

• Knowledge of QA frameworks and automation tools. 

• Strong leadership and communication skills.