Job Title: Network Engineer
Duration: 6 Months (Tentative)
Location: Charlestown, MA 02129 (Onsite)
Position Summary
We are seeking an experienced Network Engineer with 3–5 years of hands-on experience to maintain and optimize our network infrastructure. This role involves assessing network requirements, implementing hardware and software solutions, ensuring peak system performance, and providing troubleshooting support. The ideal candidate will have a strong background in managing diverse platforms and architectures while ensuring compliance with organizational standards.
Key Responsibilities
Provide hardware and software support for thin client workstations, laptops, and user training for 125+ staff members.
Maintain maximum uptime and efficient use of network operating systems, applications, servers, services, LANs, and related equipment.
Manage and support the Microsoft Teams telephone system and associated hardware.
Administer and support the FSLogix VDI User Profile Management environment.
Assist with LAN/WAN administration on Windows Domain Controller Servers, including DHCP and DNS.
Test and debug desktops, laptops, server hardware, and systems software.
Record, track, and evaluate staff requests using the Service Desk application.
Apply patches and upgrades to host system firmware and software; coordinate with vendors for support.
Collaborate with vendors to support Citrix Virtual Desktop and Application environments, including testing and verifying updates.
Support the EMC Storage Area Network (SAN) environment, including disk arrays, fiber channel switches, tape libraries, and related components.
Maintain and support Windows File Server Administration, Barracuda Email Filter Software, and the BMC Track-It Service Desk application.
Contribute to assigned IT projects as directed.
Qualifications
Bachelor’s degree in Computer Science or related field.
3–5 years of relevant professional IT experience.
Proficiency in Microsoft Office 365 and Windows Desktop operating systems.
Experience with personal computers, server hardware, and associated peripherals.
Knowledge of managing and maintaining AWS instances and Hyper-V 3.0 environments.
Familiarity with Backup and BackupExec systems.