Location: Flushing, NY
Duration: 3 Months (13 Weeks)
Shift: 10:00 AM – 6:00 PM EST
Seeking a bilingual Patient Registrar fluent in Korean and English to support patient registration for surgical procedures. This role involves collecting accurate demographic and insurance information, providing culturally sensitive assistance to Korean-speaking patients, and ensuring seamless front-end operations in a surgical setting.
Accurately register patients for scheduled surgical procedures.
Assist Korean-speaking patients with registration forms and instructions in their native language.
Verify insurance details, obtain pre-authorizations, and ensure completion of necessary documentation.
Collect co-payments and provide basic financial counseling where applicable.
Collaborate with surgical teams, billing offices, and insurance carriers.
Ensure all patient paperwork, identification, and consent forms are signed and in compliance.
Maintain strict adherence to HIPAA guidelines and organizational privacy policies.
Input and update patient data in the Electronic Medical Records (EMR) system.
Handle incoming calls and address inquiries in both Korean and English.
Support translation and interpretation needs for patients in the surgical department.
High School Diploma or equivalent (Associate's degree preferred).
1–2 years of experience in medical registration, front desk, or hospital admissions (surgical department experience is a plus).
Bilingual fluency in Korean and English (speaking, reading, writing).
Familiarity with insurance verification and authorization procedures.
Proficiency in EMR systems and Microsoft Office Suite.
Excellent interpersonal, customer service, and organizational abilities.
Able to multitask in a diverse and high-volume healthcare environment.
Experience serving Korean-speaking populations or working in culturally diverse clinics.
Familiarity with EMR systems such as Epic, Cerner, or similar platforms.
Basic understanding of surgical scheduling workflows.