Job Title: SAP Developer / Global Support Manager
Duration: 12 Months (Likely to Extend)
Location: Columbia, SC (Hybrid)
Candidates local to South Carolina preferred.
We are seeking a senior-level SAP Developer / Global Support Manager to lead Infrastructure and Operations (I&O) initiatives for a government agency undergoing a major IT transformation. This role will serve as the technical liaison between IT leadership and cross-functional teams to ensure the success of infrastructure re-platforming and modernization efforts.
Serve as the Infrastructure and Operations Technical Lead, working closely with the CIO and executive stakeholders.
Develop and implement short- and long-term strategies for IT infrastructure and operations.
Guide and support platforming solutions aligned with business needs.
Lead efforts in capacity and availability management, ensuring service continuity.
Provide expertise in Complex Applications Delivery and ensure infrastructure supports application requirements.
Oversee daily operations and strategic planning for the I&O team.
Collaborate across leadership, business units, and technical teams to support:
Incident Management
Change Management
Problem Management
Service Level Management
Configuration & Asset Management
Service Catalog & Continuity Management
20+ years in IT infrastructure and operations, including project coordination and implementation.
15+ years in re-platforming and strategic IT oversight.
15+ years managing large, multi-tenant environments and cloud services.
15+ years in vendor management.
10+ years of experience in organizational maturity improvement across multiple business verticals.
Proven track record in improving service delivery processes.
Strong knowledge of security frameworks like MARS-E 2.0, NIST 800-53, HIPAA, and similar.
Experience with MS SharePoint, JIRA, Confluence, Project Web App.
Background in Network Design and System Architecture.
Deep experience in Service Delivery and Information Security.
Change Management expertise.