Job Title: Donor Care Specialist
Location: Hyannis, MA
Schedule: 40 hours per week
Shift Options: Rotating Days
6:00 AM – 2:00 PM
7:00 AM – 3:00 PM
8:00 AM – 4:00 PM
9:00 AM – 5:00 PM
10:00 AM – 6:00 PM
11:00 AM – 7:00 PM
Note: Occasional weekends and holidays are required
Compensation: $35/hour (approximately $1,400/week)
A leading healthcare provider in the Hyannis, MA area is seeking a dedicated Donor Care Specialist I to join their blood donor services team. The successful candidate will be responsible for ensuring high-quality donor screening, collection, and care in accordance with regulatory and safety standards.
Screen blood donors in compliance with CDC, FDA, AABB, CAP, and internal policies
Perform whole blood and therapeutic phlebotomy procedures in both fixed donor centers and mobile settings
Label and process blood components and specimens for laboratory testing
Document donor and collection information accurately and maintain compliance with quality standards
Support donor recruitment and provide an exceptional donor experience
Maintain adequate inventory and cleanliness of workspaces and equipment
Adhere to infection control and safety standards
Participate in quality control processes and improvement initiatives
Engage in ongoing training and professional development
Perform additional duties as assigned
Donor Room Specialist I:
Suggest process improvements to enhance workflow and service
Assist in departmental quality assurance efforts
Donor Room Specialist II (if applicable):
Provide guidance and mentorship to new hires or students
Required:
High School Diploma or GED
Prior experience in donor phlebotomy
Basic Life Support (BLS) certification (within 90 days of hire)
Strong data entry and computer skills
Excellent interpersonal and communication skills
Ability to work independently and under pressure
Preferred:
Completion of an accredited phlebotomy program or national phlebotomy certification