Network Technicians - Advanced - NT 25-25870

Job Title: Network Technician – Advanced
Location: Anderson, SC (Fully Onsite)
Duration: 12 Months (Likely to Extend)
Shift: Night Shift | 6:00 PM – 6:00 AM (2 days on, 2 days off, 3 days on, 3 days off)
Interview Process: 1 Virtual Interview (Camera On Required)
Start Requirement: Must be a South Carolina resident or willing to relocate at own expense. Candidates from SC, NC, and GA preferred.

Position Summary:

An established organization is seeking a skilled Network Technician for an advanced-level, long-term night shift assignment in Anderson, SC. This role involves monitoring and supporting network infrastructure, servers, and applications in a fast-paced environment, ensuring continuous operations and rapid issue resolution.

Key Responsibilities:

• Monitor network, servers, and applications; respond to incidents and service requests

• Perform Tier II support per established SME agreements

• Handle network control center operations, resolve issues or escalate appropriately

• Respond to inquiries via calls, emails, or in-person walk-ins

• Conduct equipment inspections and report abnormalities

• Maintain system records and documentation

• Configure network/system resources and activate pre-configured switch ports

• Assist in maintaining operational documentation and training materials

• Contribute to training and cross-training efforts within Tier II support

• Ensure excellent customer service for telecom/network systems

• Participate in meetings, projects, administrative duties, and facility tasks as required

Required Skills & Experience (Ranked):

• 5+ years IP Network Troubleshooting

• 3+ years DNS Configuration

• 3+ years with monitoring tools (e.g., Splunk, SolarWinds)

• 2+ years using ServiceNow ITSM

• 2+ years Server Batch Scripting

• 2+ years working with Cisco Network Tools (Client, Catalyst)

• 2+ years Technical writing experience

• Understanding of mainframe batch processing (strongly preferred)

• Familiarity with Python scripting

• Working knowledge of Ansible

Preferred Soft Skills:

• Strong leadership abilities

• Excellent customer service and interpersonal communication

• Ability to work independently and manage time effectively

• Comfortable with night shift and structured shift rotation

Certifications & Education:

• No specific certifications required, but relevant certifications are a plus

• Mainframe experience preferred (can be trained)

Additional Information:

• This is a fully onsite role – remote or hybrid is not an option

• Candidates must be prepared for a daily commute; public transportation is not reliable in the area

• Every other weekend off as part of rotating schedule