Job Title: Field Operations Manager (Specialist III)
Location: Brooklyn, NY 11220
Work Schedule: Monday to Friday, 35 hours per week
Position Overview:
We are seeking an experienced Field Operations Manager to lead and oversee field-based technical operations, including IT, telecom, and infrastructure support activities. This individual will be responsible for coordinating resources, managing personnel, ensuring operational readiness, and supporting high-impact deployments across diverse and dynamic environments.
Key Responsibilities:
Lead planning and execution of technical field operations, including deployment, setup, maintenance, and teardown.
Manage and mentor a team of field engineers and technicians to ensure efficient and effective service delivery.
Collaborate with internal and external stakeholders to define priorities and establish standard operating procedures aligned with organizational objectives.
Maintain operational readiness of mobile units and field equipment.
Monitor field performance, resolve technical issues, and drive continuous process improvements.
Ensure accurate documentation of field activities, asset inventory, and incident reports.
Uphold safety, compliance, and risk management standards in all operational environments.
Mandatory Qualifications:
Minimum 12 years of professional experience.
At least 3 years of experience in network engineering or infrastructure support.
Demonstrated leadership in high-stakes or unconventional settings (e.g., emergency deployments, construction zones, remote locations).
Strong understanding of IT infrastructure, telecom systems, mobile communications, or public safety technologies.
Proven ability to work independently in high-pressure environments.
Exceptional organizational and problem-solving skills with a mission-focused mindset.
Valid driver’s license with a willingness to travel as required.
Preferred Qualifications:
Strong diagnostic and technical problem-solving skills.
Excellent verbal and written communication skills.
Ability to manage multiple priorities and work independently under tight deadlines.