ENDPOINT SUPPORT TECHNICIAN - EST25-22779


IT - CA - Sacramento, CA
Sacramento, California
Locations: Sacramento, Fairfield, Roseville, Vacaville

Last Day to Apply: May 19, 2025
Pay: $45.00 to $50.00 per hour

Job Title: Endpoint Support Technician
Location: Sacramento, CA (Onsite)
Duration: 14 Months

Position Overview:

We are seeking experienced Endpoint Support Technicians to provide IT operational support, including hardware and software troubleshooting, lifecycle replacement services, and assistance with a Windows 11 deployment initiative. This position offers a flexible part-time schedule and is ideal for candidates with strong technical skills and the ability to work independently.

Key Responsibilities:

  • Provide onsite technology support across multiple office locations

  • Assist with Windows 11 lifecycle deployments and related support

  • Perform hardware/software inventory and lifecycle replacement services

  • Diagnose and resolve technical issues with computer systems and peripherals

  • Support conference room technologies and executive/board meetings

  • Utilize ServiceNow for task management and ticket resolution

  • Drive between local office locations as needed (personal vehicle required)

  • Maintain documentation and follow standard operating procedures

Required Qualifications:

  • Experience with PC hardware, Microsoft Windows OS, and peripheral equipment in a networked environment

  • Ability to work independently and collaboratively within a team

  • Strong problem-solving and communication skills

  • Ability to lift up to 50 lbs and perform physical IT support tasks

  • Willingness to undergo a fitness-for-duty medical screening if required

  • Availability to work onsite; some remote work may be permitted

Preferred Qualifications:

  • CompTIA A+ Certification or equivalent technical credential

  • Previous experience with enterprise-wide operating system upgrades and IT lifecycle replacements

  • Familiarity with ServiceNow or other ticketing systems

  • Experience supporting audio/visual and conference room setups

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