Freight Claims Administrator - DATF

Job Title: Freight Claims Administrator

📍 Location: Springdale, AR
📆 Duration: 6 months (potential for extension)
🕒 Shift: Monday - Friday (7:00 AM - 4:00 PM or 7:30 AM - 4:30 PM)

Job Summary:

This on-site position manages freight damage or loss claims, including data entry, claim submission, and coordination with carriers. The administrator serves as the point of contact for claim processing and documentation accuracy.

Key Responsibilities:

• Log, submit, and track freight claims related to loss or damage.
• Work with carriers to validate documentation and recover costs.
• Collaborate with shipping and receiving teams to gather proof of loss.
• Maintain digital claim records and update status in internal systems.
• Provide updates and resolution timelines to internal stakeholders.
• Support process improvement initiatives related to freight accountability.

Qualifications:

Education: High school diploma required.
Experience: 3 years administrative or customer service experience in logistics or transportation.
Skills: Proficiency in Excel and email correspondence; strong follow-up and organization.