Job Title: Senior Business Analyst
Location: Boston, MA (Hybrid – 2 days onsite per week)
Duration: 12 Months
Position Summary:
We are seeking a Senior Business Analyst with at least five years of experience to support the implementation of key technology initiatives. The ideal candidate will be skilled in translating complex business needs into clear, actionable requirements and conducting thorough impact assessments. A strong understanding of the software development lifecycle, system integrations, and project/task management is essential for success in this role.
Key Responsibilities:
Facilitate requirement-gathering workshops with agency subject matter experts (SMEs).
Document and maintain detailed business requirements and process flows.
Collaborate with third-party vendors and internal teams to review functional and technical specifications.
Support implementation, testing, triage, and issue resolution across cross-functional teams.
Identify project risks and issues, develop solutions, and drive issue resolution.
Analyze complex workflows and identify process gaps or improvement opportunities.
Create and validate business process documentation with SMEs for approval.
Support QA teams by clarifying business requirements and mapping them to test scenarios.
Participate in system and process validation activities to ensure alignment with business goals.
Provide clear and organized documentation, reports, and presentations for stakeholders.
Qualifications:
Bachelor's Degree or higher in Engineering, Technology, or a related field.
Minimum of 5 years of experience as a Business Analyst.
Strong knowledge of project life cycles, system implementations, and business process modeling.
Proficiency in MS Project, Office 365, Excel, and Visio.
Exceptional organizational, communication, and stakeholder engagement skills.
Preferred Qualifications:
Experience working with local, state, or federal government entities.
Familiarity with State-Based Marketplaces (SBMs) is a strong plus.