Patient Support Assistant - PSA 25-21850

Job Title: Patient Support Assistant
Location: Ithaca, NY
Shift: Day
Shifts per Week: 5
Hours per Shift: 8
Experience Required: 2+ Years
Specialties: General Care (Preferred)
Technologies: Epic

Compensation: $25/hour or $1000/week (Negotiable based on experience)

Job Summary:

We are seeking a highly organized and professional Patient Support Assistant to join a healthcare team in Ithaca, NY. The ideal candidate will provide vital administrative and patient coordination support, ensuring a seamless experience for both patients and healthcare providers.

Key Responsibilities:

• Coordinate with outpatient clinics to schedule cardiac testing and invasive cardiovascular procedures.

• Collaborate with outpatient and inpatient services to verify patient demographics, procedure orders, and authorizations.

• Reconcile provider schedules with procedural unit schedules to optimize utilization of procedural blocks.

• Create, organize, and maintain patient charts; monitor and manage office supply inventory.

• Manage front desk operations, offering a welcoming and professional environment for patients and providers.

Required Skills and Experience:

• Associate’s degree or equivalent professional experience.

• Proficiency in Microsoft Office Suite.

• Strong interpersonal, communication, and customer service skills.

Preferred Qualifications:

• Bachelor’s degree.

• Experience with Electronic Medical Records (EMR) systems including Meditech, Medent, and Epic.