Support Desk Specialist - Healthcare Systems - NYCADMINS

Healthcare - NYC - Mount Vernon, NY
Mount Vernon, New York

Locations: Mount Vernon, Apalachin, Bronxville, East Fishkill
Posted On: April 03, 2025
Last Day to Apply: April 10, 2025
Pay: $75,000 to $90,000 per year

Support Desk Specialist - Healthcare Systems

Responsibilities:

Respond promptly to support requests and resolve issues efficiently.
Maintain detailed and accurate documentation of interactions and solutions.
Deliver exceptional customer service while addressing technical concerns.
Communicate effectively with key stakeholders in high-pressure situations, adhering to SLA escalation procedures.
Utilize technical expertise in systems such as IIS, HIS, PACS, EPIC, or similar platforms.

Stipend Range:
$75,000 - $90,000 annually.