Organizational Change Manager - OCM0102KK#001

Organizational Change Manager (Senior/SME) – SAP ERP Implementation
Location: Seattle, WA
Type: Contract

Job Overview

We are seeking a seasoned Organizational Change Manager (OCM) to lead stakeholder engagement, communication, and training strategies for a large-scale SAP ERP implementation across multiple locations. This role is pivotal in ensuring a seamless transition to new systems and processes while minimizing resistance to change.

Key Responsibilities

Change Management Planning & Execution

• Develop and implement a comprehensive Organizational Change Management (OCM) framework.
• Conduct Change Impact Assessments across departments and administrative units.
• Identify and train key change agents within different locations to serve as OCM facilitators.
• Ensure alignment between ERP implementation teams and end users.

Stakeholder Engagement & Communication

• Develop and maintain a Stakeholder Communications Plan.
• Conduct engagement sessions with various stakeholders to ensure buy-in and adoption.
• Assess existing communication and training channels and recommend enhancements.

Training & Post-Implementation Support

• Oversee the development of training materials and review content for effectiveness.
• Ensure end users have access to comprehensive documentation and knowledge transfer resources.
• Provide post-go-live support, ensuring a smooth transition and issue resolution.

Required Qualifications & Skills

• 8+ years of experience in Organizational Change Management.
• Prosci Certified Change Practitioner (or equivalent certification required).
• Experience with public sector or education ERP implementations (preferred).
• Expertise in stakeholder engagement, communication strategies, and training design.
• Ability to manage change across multi-site projects.