Digital Promotions Specialist
General Summary & Scope
• Keep the promotions calendar updated to ensure all launch dates are met.
• Conduct end-to-end testing of promotions for accuracy and guest satisfaction.
• Liaise with E-commerce Merchandising, Marketing, Retail Pricing, IT, and other departments to plan and execute online promotions and suggest improvements.
• Determine and implement corrective actions for guest-facing promotional errors.
• Collaborate with the Content team on product maintenance and related tasks.
• Monitor daily reporting and alerts to take necessary actions.
• Help coordinate major promotional events with E-commerce Merchants and Retail Pricing.
• Troubleshoot and resolve system issues in collaboration with the IT Ops team.
• Manage ongoing initiatives such as Mag/Tab, newsletters, and coupon codes.
• Support additional digital ad hoc projects as required.