Business Case Analyst - 26-04672

Job Title: Business Case Analyst
Location: Washington, DC
Duration: 6 months

Job Description:

The EDP Team is seeking a skilled Business Case Analyst to support a variety of functions such as use case analysis, process documentation, product operations, knowledge management, and stakeholder coordination. This role is essential for translating business and mission needs into actionable platform requirements and product planning inputs. The ideal candidate will be detail-oriented, analytical, and capable of working across both technical and business teams. The role will involve documentation management, process improvement, and platform knowledge management, ensuring the successful execution and tracking of critical enterprise data initiatives.

Key Responsibilities:

Business Analysis & Documentation:

• Support the analysis and documentation of business and mission use cases for the Enterprise Data Platform.
• Conduct stakeholder discovery sessions to capture business needs, pain points, desired outcomes, assumptions, constraints, and dependencies.
• Translate stakeholder needs into clear requirements, user stories, acceptance criteria, process flows, and product planning inputs.
• Develop process maps, workflow diagrams, decision trees, RACI matrices, SOPs, and process guides as needed.
• Document current-state and future-state business processes, workflows, handoffs, decision points, and operational procedures.
• Identify and document process gaps, bottlenecks, unclear ownership, handoff issues, and opportunities for standardization.

Knowledge Management:

• Create, organize, and maintain knowledge repositories (e.g., decision records, process guides, SOPs, FAQ libraries) for easy access by platform teams and stakeholders.
• Track knowledge gaps and document emerging needs based on stakeholder discussions, product planning, and operational activities.
• Ensure that platform knowledge is consistently organized, easily discoverable, and up-to-date.
• Support the documentation lifecycle, including content review, refresh, consolidation, and archival.
• Assist in the development of reusable templates, playbooks, FAQs, and decision logs for platform teams and stakeholders.

Process Improvement & Platform Support:

• Support the definition of repeatable platform processes, including data product onboarding, access requests, issue escalation, and documentation management.
• Help track platform requests, risks, issues, decisions, dependencies, open questions, and next steps.
• Support Platform Product Owner with backlog organization, intake tracking, prioritization inputs, dependency tracking, and action item follow-up.
• Collaborate with business, technical, data governance, platform, and product teams to identify common patterns across use cases and translate them into reusable platform capabilities.
• Assist with the preparation of roadmap discussions, sprint planning materials, stakeholder reviews, demos, and leadership updates.
• Coordinate with cross-functional teams (product owners, engineers, architects, security, data governance, etc.) to ensure smooth execution of product planning and delivery.

Executive Reporting & Stakeholder Engagement:

• Prepare executive-ready summaries, product briefs, capability one-pagers, stakeholder updates, and other strategic communication materials.
• Support the creation of briefing materials, status updates, and product documentation for stakeholders at all levels of the organization.
• Participate in governance forums, leadership meetings, and stakeholder reviews to provide status updates, track progress, and raise issues when necessary.

Required Qualifications:

• Experience:
  • 5+ years in business analysis, process analysis, product analysis, program support, or technology delivery support.
  • Experience documenting business needs, user needs, pain points, assumptions, constraints, and desired outcomes.
  • Proven track record in documenting current-state and future-state processes, workflows, decision points, and operational procedures.
  • Strong experience in gathering and synthesizing requirements, translating them into clear requirements, user stories, and product planning inputs.
• Skills:
  • Excellent written communication skills, with the ability to create clear documentation for both technical and non-technical audiences.
  • Strong organizational skills, including tracking decisions, dependencies, risks, and open questions.
  • Experience in knowledge management: creating, organizing, and maintaining documentation libraries, knowledge bases, FAQs, and process guides.
  • Proficiency with collaboration tools (e.g., Jira, SharePoint, PowerPoint, Visio, wiki) to manage documentation, workflows, and task tracking.
  • Ability to identify and resolve process gaps, bottlenecks, unclear ownership, and handoff issues.
• Technical Experience:
  • Familiarity with data platforms, analytics platforms, cloud platforms, or enterprise systems.
  • Experience in supporting data governance, metadata management, data access, and analytics workflows.
  • Knowledge of agile methodologies (e.g., backlog management, user stories, sprint planning).
• Educational Background:
  • Bachelor’s degree in a related field or equivalent practical experience.

Desirable (Not Required) Skills:

• Certifications/Experience:
  • Experience supporting data platforms or working within a regulated, federal, financial, or security-conscious environment.
  • Experience as a scrum master or with scrum/agile certifications.
  • Experience in business process mapping, current-state/future-state analysis, and operational process improvement.
• Platform/Product Experience:
  • Experience working with cross-functional teams that include product owners, engineers, architects, data governance teams, security teams, data scientists, or analysts.
  • Experience developing reusable knowledge assets (templates, playbooks, FAQs, etc.) for enterprise technology teams.
  • Knowledge of data platform capabilities, data governance standards, and metadata management processes.

Key Deliverables:

• Business and mission use cases for the Enterprise Data Platform.
• Clear and actionable requirements and user stories based on stakeholder needs.
• Comprehensive process documentation including workflows, decision trees, and process guides.
• Organized and maintained knowledge management assets such as decision records, process guides, SOPs, and FAQs.
• Support for backlog organization, intake tracking, prioritization inputs, and action item follow-ups.
• Preparation of roadmap materials, executive summaries, product briefs, and stakeholder communications.

For more details reach at resumes@navitassols.com