Tech Support Specialist Tier 1 - TSS 23-05147

Title: Tech Support Specialist Tier 1

Location: Belvidere, NJ (Onsite, 5 Days)

Client: Warren County

Duration: 12+ Months (With possible conversion to FTE)

Job Description:

The ideal candidate will possess two years of substantial support experience.

Knowledge of Windows 10 is preferred and experience with Microsoft Office Suite is required.

Experience with Avaya phones is a plus.

Responsibilities:

• Install, troubleshoot, research and correct desktop application and hardware issues. Must be willing and able to move and install PCs as well as set up and take down equipment used for presentations.
• You will also have the responsibility to enter and update support requests in the ticketing system.
• Must possess the ability to interact with all levels of users in a demanding, fast-paced environment and have excellent verbal and written communication skills.
• This position will report to the Director of IT.