Director of Case Management - DCM 0403 IS#02

Job Title: Director of Case Management

Location: North Richland Hills, TX 76180

Schedule: Full-Time, Days (Weekdays Only – No Weekends)

Shift: 7–10 Hour Shifts

Employment Type: Permanent / Direct Hire

Reports To: Senior Leadership Team

Position Summary:

We are seeking an experienced Director of Case Management to lead and oversee all case management operations within an acute care hospital setting. This role is responsible for ensuring effective care coordination, discharge planning, regulatory compliance, and improved patient outcomes. The Director will collaborate closely with executive and clinical leadership to drive performance and foster a strong, team-oriented culture.

Facility Overview:

• Acute care hospital with Level III Trauma designation
• Approximately 164 licensed beds, with planned rehabilitation expansion
• Annual patient volume of ~32,000+
• Team structure: 10 FTEs + PRN staff

Key Responsibilities:

• Lead and evaluate case management operations, including staffing models, onboarding, and competencies
• Ensure efficient care coordination and discharge planning processes
• Monitor departmental performance and drive process improvement initiatives
• Collaborate with finance and leadership teams to meet operational and financial goals
• Ensure compliance with policies, SOPs, and regulatory standards
• Allocate resources to meet productivity and quality benchmarks
• Build strong partnerships with clinical, administrative, and support teams
• Promote adherence to organizational mission, values, and code of conduct
• Participate in on-call rotations and extended hours as needed

Required Qualifications:

• Bachelor’s Degree (required)
• Master’s Degree in Nursing, Healthcare Administration, or Business Administration (preferred)
• Active licensure: RN, LCSW, or LMSW (required)
• Minimum 3+ years of acute care hospital case management experience
• Minimum 2+ years of leadership experience in case management

Preferred Leadership Qualities:

• Collaborative and results-driven leadership style
• Strong understanding of clinical and operational performance drivers
• Ability to adapt to evolving priorities and regulatory requirements
• Strong decision-making and problem-solving skills
• Proven success in improving discharge planning and patient outcomes
• Focus on team engagement, development, and culture-building
• Commitment to diversity, equity, and inclusion initiatives

For more details reach at Aditi.sharma@navitashealth.com or Call / Text at 516-587-6677.

About Navitas Healthcare, LLC: It is a certified WBENC and one of the fastest-growing healthcare staffing firms in the US providing Medical, Clinical and Non-Clinical services to numerous hospitals. We offer the most competitive pay for every position we cater. We understand this is a partnership. You will not be blindsided and your salary will be discussed upfront.