Director of Emergency Services - DES Fulltime

Director of Emergency Services

Location: San Antonio, TX
Schedule: Full-Time | Days | No Weekends
Position Type: Permanent

Compensation & Benefits

• Salary Range: $130,000 – $150,000 (based on experience)
• Incentive Bonus: 17.5% – 26.25%
• Sign-On Bonus: $20,000
• Relocation Assistance: Case-by-case basis
• Competitive benefits package

About the Facility

A hospital in Northeast San Antonio is seeking an experienced Director of Emergency Services to lead a high-performing Emergency Department. The hospital is recognized for advanced specialty programs, stroke and cardiac care excellence, trauma services (Level III), and a strong commitment to patient safety and quality outcomes.

With ongoing expansion plans (additional inpatient capacity projected in 2027), the organization continues to invest in clinical innovation, employee engagement, and patient-centered care. The Emergency Department includes approximately 50 beds and manages an average daily volume of 180+ patients, with a high-acuity EMS population.

Position Summary

The Director of Emergency Services provides strategic, clinical, and operational leadership for the Emergency Department. This leader ensures the delivery of high-quality, patient-centered care while maintaining fiscal responsibility, regulatory compliance, and workforce engagement.

The Director fosters a culture of accountability, collaboration, and continuous improvement while aligning departmental operations with organizational goals.

Key Responsibilities

Quality & Clinical Excellence

• Promote evidence-based practices to enhance patient safety and clinical outcomes.
• Ensure compliance with all regulatory, accreditation, and legal standards.
• Oversee patient throughput, flow coordination, and capacity management.
• Direct nursing practice standards and departmental policies.
• Monitor quality metrics and drive performance improvement initiatives.

Service & Patient Experience

• Champion initiatives to enhance patient satisfaction and experience.
• Implement strategies based on patient feedback and benchmarking data.
• Partner with leadership and subject matter experts to elevate service excellence.

People & Leadership

• Lead, mentor, and develop managers and clinical staff.
• Foster a positive culture with strong employee engagement (currently in the 70% range).
• Ensure appropriate staffing models to support patient acuity and volume.
• Build and retain a high-performing team aligned with the organization’s mission and values.

Growth & Strategic Development

• Collaborate with executive leadership and physicians to expand services.
• Identify opportunities to enhance capacity, service lines, and community outreach.
• Support hospital expansion initiatives and surge strategy implementation.

Financial & Operational Management

• Develop and manage departmental budgets, including labor and supply costs.
• Monitor productivity, premium pay utilization, and operational efficiency.
• Identify cost-saving opportunities while maintaining quality of care.

Reporting Structure

• Reports directly to the Chief Nursing Officer (CNO)
• Oversees 2 Emergency Department Managers
• Leads a multidisciplinary team within a collaborative provider culture
• EMR: Meditech

Qualifications

Education

• Bachelor’s Degree in Nursing (Required)
• Master’s Degree (Preferred)

Licensure

• Active Texas RN License or Compact RN License

Experience

• Minimum 1+ year of recent Director-level Emergency Department leadership experience (Required)
  • A highly accomplished Emergency Department Manager may be considered
• Minimum 3+ years of recent Emergency Department clinical experience (Required)
• Demonstrated success with metrics, quality outcomes, and operational performance

For more details reach at jmckenzie@navitashealth.com

About Navitas Healthcare, LLC: It is a certified WBENC and one of the fastest-growing healthcare staffing firms in the US providing Medical, Clinical and Non-Clinical services to numerous hospitals. We offer the most competitive pay for every position we cater. We understand this is a partnership. You will not be blindsided and your salary will be discussed upfront.