Consult on application analysis, troubleshoot system problems, and recommend solutions.
Provide business analysis and quality assurance for licensing systems, particularly within Texas state licensing agencies.
Demonstrate deep understanding of the license life cycle, including new license application and management processes.
Create detailed user stories, define acceptance criteria, and perform manual testing to ensure functionality and compliance.
Interact with end users to gather requirements, validate solutions, and ensure a seamless user experience.
Provide quality assurance consultation to projects, assignments, or special initiatives.
Develop and review test cases, process change requests, and manage project scope, acceptance, installation, and deployment.
Maintain business relationships with vendors, seek best value for new and renewing technologies, and review/approve monthly and annual invoices.
Follow all organizational policies and procedures.
Perform other duties as assigned.
Candidate Skills and Qualifications
Minimum Requirements:
8+ years of experience with Agile methodologies, including user story creation, working as part of an Agile team, participating in Agile ceremonies, and leading Refinement and Sprint planning sessions.
8+ years of experience using Azure DevOps, Jira, or similar tools.
8+ years of experience performing highly complex (senior-level) business analysis work.
Ability to work under limited supervision with considerable latitude for initiative and independent judgment.
8+ years of experience coordinating the analysis of program policies and procedures to determine their effect on automated systems and functional areas.
8+ years of experience coordinating with outside vendors and contractors to complete projects and service requests, including defining, assigning, and evaluating their work.
8+ years of experience identifying opportunities to improve business processes through automation and preparing proposals to develop new systems.
8+ years of experience consulting on application analysis, troubleshooting system problems, and implementing solutions.
8+ years of experience providing complex quality assurance consultation or oversight of projects, assignments, or special initiatives.
8+ years of experience reviewing complex project deliverables such as charters, design documentation, test plans, and risk assessment plans, and providing feedback to document owners.
8+ years of experience developing training curricula and conducting formal training sessions covering assigned system modules.
8+ years of experience designing and/or reviewing test cases and processing change requests.
Preferred Qualifications:
Previous experience working with state-level systems.
