Duration: 12 Months
Location: Columbia, SC (Hybrid)
"Navitas Partners, LLC" is seeking an experienced Business Analyst with strong Child Support systems and financial operations expertise to support enhancements to an enterprise Child Support application. This role focuses on improving user experience, workflow efficiency, and financial processing functionality through analysis, design, and collaboration with cross-functional teams.
The ideal candidate will be able to work independently with minimal supervision and provide regular status updates to the assigned functional manager.
Collaborate with functional leadership and business analysts to identify improvement opportunities within the Child Support application.
Analyze existing workflows to identify inefficiencies, pain points, and usability gaps.
Design optimized workflows aligned with business and financial requirements.
Propose and document enhancements for complex financial processes, including receipts, distributions, disbursements, recoupments, and reconciliations.
Design intuitive, self-guided user experiences such as:
Guided navigation
Step-by-step wizards
Tooltips and contextual help
Automated workflow guidance
Conduct stakeholder interviews to gather and validate business requirements.
Partner with business analysts and QA teams to develop test scenarios and test cases.
Provide functional support during testing cycles.
Participate in regular functional review meetings to address user-reported issues, enhancements, and defect triage.
5+ years of experience as a Business Analyst
5+ years of experience working with Child Support systems
5+ years of experience supporting financial operations, including receipts, distribution, disbursements, recoupment, and reconciliation
5+ years of experience in workflow design and system enhancement
5+ years of experience conducting stakeholder interviews
5+ years of experience with SQL querying
Bachelor’s degree required
Preference given to Finance or Information Technology degrees
Experience with Microsoft Team Foundation Server (TFS) and Microsoft Test Manager
Experience working in Agile and/or Waterfall environments
Finance or IT educational background strongly preferred
For more details reach at resumes@navitassols.com
About Navitas Partners, LLC: It is a certified WBENC and one of the fastest-growing Technical / IT staffing firms in the US providing services to numerous clients. We offer the most competitive pay for every position. We understand this is a partnership. You will not be blindsided and your salary will be discussed upfront.