Location: Phoenix, AZ (Local Candidates Only)
Duration: 6 Months (Contract)
Note: Candidates applying for this role must be eligible for getting security clearance whenever needed by the client.
"Navitas Partners, LLC" is seeking Business Analyst for an exciting job in Phoenix, AZ.
Conduct capability assessments of approved platforms (e.g., Alchemer, Microsoft Teams Premium, RedCAP, ASIIS) for survey, communication, and data tracking needs.
Compare features, compliance requirements, and integration options; prepare recommendation reports for leadership.
Perform stakeholder needs assessments; document current-state workflows and identify gaps.
Develop future-state process maps and functional requirements aligned with project objectives.
Configure selected tools, including:
Microsoft Teams Voice (auto attendants, call queues)
Alchemer surveys
RedCAP forms
Build automated workflows using Power Automate and dashboards using Power BI to track customer satisfaction and operational metrics.
Conduct implementation testing and validate functionality against defined requirements.
Troubleshoot issues and coordinate with IT and other technical teams for resolution.
Develop SOPs, quick-start guides, and training materials.
Train small teams on system usage, reporting, and process compliance.
Conduct targeted research to support programmatic decisions (e.g., identifying provider networks or evaluating tools to improve efficiency and reach).
Track milestones, prepare progress reports, and communicate status updates to stakeholders.
Ensure all deliverables meet grant requirements and organizational standards.
Minimum 1 year of experience in business systems analysis or IT project implementation.
Experience conducting needs assessments, process mapping, and solution recommendations.
Hands-on experience configuring business or collaboration tools.
Strong documentation, communication, and stakeholder engagement skills.
Experience with Power Automate and Power BI.
Familiarity with survey tools, data collection platforms, and workflow automation.
Experience working in grant-funded or public-sector environments.
Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field.
For more details reach at resumes@navitassols.com
About Navitas Partners, LLC: It is a certified WBENC and one of the fastest-growing Technical / IT staffing firms in the US providing services to numerous clients. We offer the most competitive pay for every position. We understand this is a partnership. You will not be blindsided and your salary will be discussed upfront.