Location: Ocoee, Florida
Duration: 6 Months
Travel: Up to 10%
This is an intermediate-level Security Analyst role serving as the first line of support for user access management within a large enterprise IT environment. The analyst will handle access provisioning, onboarding and offboarding requests, security compliance monitoring, and customer support related to system access and identity management.
The role requires strong attention to detail, customer service skills, and the ability to follow documented security procedures while identifying opportunities for process improvement.
Serve as first-level support for user access requests and security inquiries
Manage and maintain an Automated Access Request System
Create, update, and manage system access items within the access request platform
Collaborate with Security Coordinators to define and implement access controls
Perform quality assurance on access request data and system entries
Create and manage Active Directory (AD) groups to support access provisioning
Provision and de-provision users within AD groups and enterprise systems
Monitor service desk queues and resolve assigned security-related tickets
Review and analyze access records to ensure compliance with security policies and procedures
Maintain accurate security documentation, access records, agreements, and audit files
Assist with IT inventory tracking for assigned cost centers
Participate in team projects of varying size, scope, and duration
Attend operational and staff meetings as required
Adhere to and enforce organizational policies, procedures, and security standards
Lift up to 25 pounds as required
Perform additional duties as assigned
Minimum 4 years of IT experience with exposure to:
Systems analysis
Application development
Database design and administration
1–2 years of information security experience
Working knowledge of security concepts, techniques, and risks across enterprise platforms
Experience with access request or identity management systems preferred
Bachelor’s Degree in Computer Science, Information Systems, or a related field
Equivalent work experience may be accepted in lieu of a degree
Strong verbal and written communication skills
Excellent problem-solving and analytical abilities
Customer-focused mindset
Detail-oriented with a strong quality focus
Effective time management and organizational skills
Ability to work independently and collaboratively in a team environment
Ability to work under pressure and meet deadlines
Self-motivated with a positive and professional demeanor