Senior Account Manager – NYC Public Sector (IT Staffing)

Senior Account Manager – NYC Public Sector (IT Staffing)

Location: New York City (Must be NYC-based)
Territory: NYC Agencies & Public-Sector Clients
Employment Type: Full-Time
Reports To: VP & CEO

About the Role

We are a well-established and growing IT staffing firm expanding our footprint across New York City agencies and public-sector clients, and we’re looking for a Senior-Level Account Manager to help lead that growth.

This is a front-facing, relationship-driven role with real influence.

You will work directly alongside our VP, CEO & the NYC team, partnering closely with leadership to deepen existing NYC relationships, expand agency penetration, and build long-term account strategies across the City of New York and related entities.

If you understand how NYC agencies operate, know how staffing actually works inside City government, and thrive on being out in the field building trust; this role was built for you.

What You’ll Be Doing

NYC Agency Account Management

• Own and grow relationships across NYC agencies, authorities, and public-sector clients.
• Make direct outreach calls into agencies to identify staffing needs, upcoming initiatives, and expansion opportunities.
• Act as a trusted partner to agency stakeholders, hiring managers, and procurement teams.

Account Farming & Growth

• Call on existing clients to deepen relationships and expand account coverage.
• Identify new departments, programs, and lines of business within current NYC clients.
• Drive repeat business by staying embedded with client needs; not just responding to reqs.

Field Presence & Client Engagement

• Conduct regular on-site visits to NYC agency clients to maintain visibility and trust.
• Attend meetings, briefings, and check-ins to strengthen partnerships and uncover future demand.
• Serve as a visible, consistent presence across the NYC public-sector ecosystem.

Strategic Collaboration

• Work closely with our NJ-based Account Manager who has supported NYC accounts for several years to jointly strategize and expand our City footprint.
• Partner with internal recruiting teams to ensure delivery aligns with client expectations.
• Collaborate with leadership on account plans, pipeline forecasting, and growth strategies.

Prime Integrator & Partner Engagement

• Build and manage relationships with prime integrators supporting NYC and New York State work.
• Support expansion into broader public-sector opportunities, including OGS and related contract vehicles.
• Position our firm as a trusted subcontractor and long-term partner.

Industry Presence & Networking

• Attend NYC conferences, industry events, agency forums, and networking sessions to establish and maintain a strong market presence.
• Build relationships beyond immediate reqs; playing the long game in the NYC market.

What We’re Looking For

You’re a strong fit if you have:

• Senior-level experience as an Account Manager, Client Manager, or Business Development professional in IT staffing
• Prior experience working with NYC agencies (directly or through a vendor/prime)
• Existing relationships within NYC agencies or public-sector organizations
• Strong comfort navigating procurement, compliance, and public-sector buying processes
• A technology background or strong understanding of IT roles and delivery models
• Confidence engaging senior stakeholders and representing the firm independently
• Willingness and ability to be out in the field regularly
• Previous role within an NYC agency or authority
• Prior experience working with prime integrators in NYC or NYS
• Familiarity with NYC portals, vendor processes, and contract vehicles
• Experience supporting OGS or NYS-related staffing initiatives
• Existing book of public-sector relationships