Job Title: Endpoint Support Technician
Location: Sacramento, CA (On-Site)
Duration: 10 Months
We are seeking skilled Endpoint Support Technicians to provide on-site IT operational support across multiple office locations in Sacramento, CA. This role will primarily assist with the Windows 11 Lifecycle Support initiative as well as day-to-day endpoint, hardware, and conference room technology support. Candidates must be capable of working independently, managing support tickets, and traveling locally between designated office sites.
Provide on-site technical support across assigned office locations
Travel between local office sites using personal vehicle (mileage typically reimbursable per company policy)
Support Windows 11 lifecycle tasks, including deployments, troubleshooting, and user assistance
Perform hardware and software inventory audits
Carry out lifecycle replacement services for desktops, laptops, and related devices
Deliver technical support for computer hardware, peripherals, and software applications
Assist with conference room equipment setup, troubleshooting, and maintenance
Support technology needs for committee and board meetings
Complete tasks within the service ticketing platform in a timely manner
Maintain consistent end-user support during normal business hours
Minimum 2 years of experience delivering fully functional and operationalized IT support solutions
Technical support experience within the past 3 years
Hands-on experience troubleshooting and supporting Windows 11
Minimum 2 years supporting desktops, laptops, and tablets in an enterprise domain environment
Minimum 2 years of experience with Windows OS and user profile support
Minimum 2 years of imaging experience
Experience installing, maintaining, diagnosing, and preparing computer hardware, printers, plotters, and peripherals in a networked environment
Experience with OS and hardware lifecycle replacement processes
Must have a reliable personal vehicle for travel between office locations (approx. 7.4 miles apart)
CompTIA Technician certification
ServiceNow or similar ticketing system experience
Experience with software installations and application updates
Strong troubleshooting and analytical skills for diagnosing software and system issues
For more details reach at resumes@navitassols.com.
About Navitas Partners, LLC: It is a certified WBENC and one of the fastest-growing Technical / IT staffing firms in the US providing services to numerous clients. We offer the most competitive pay for every position. We understand this is a partnership. You will not be blindsided and your salary will be discussed upfront.