Technology Operations Quality Assurance Manager - COTWA

Technology Operations Quality Assurance Manager

Location - Tacoma, WA

The Technology Operations Quality Assurance Manager ensures infrastructure and network solutions meet performance, security, and compliance requirements through structured QA processes.

Key Responsibilities

• Define QA standards for data center, network, and telephony environments.
• Oversee quality assurance for Cisco, Avaya, VMware, Nutanix, and Cohesity solutions.
• Monitor testing outcomes and compliance metrics.
• Drive process improvements and quality best practices.
• Coordinate with technical and operational teams to ensure system reliability.

Required Skills & Experience

• Strong QA background in infrastructure and networking projects.
• Experience with IP networks, telephony, and virtualization systems.
• Familiarity with Avaya, Cisco, VMware, Nutanix, and Cohesity.
• Knowledge of QA frameworks and automation tools.

Strong leadership and communication skills.