Job Title: Receptionist (Bilingual Spanish Required)
Location: Atlantic City, NJ
Duration: 13 Weeks
Schedule: Monday – Thursday, 8:30 AM – 5:30 PM
Pay Rate: $15 – $20/hour
Responsibilities:
Greet and welcome patients and visitors at the reception area.
Answer questions regarding facility services, locations, and access procedures.
Issue and manage visitor passes in accordance with policy.
Direct patients and visitors to the appropriate departments.
Handle incoming calls and routine inquiries using the ADT system and Census Reports.
Coordinate with nursing units for visitation approval outside of standard visiting hours.
Maintain an organized visitor pass filing system and request replacements as needed.
Pick up census sheets from the admitting office.
Report lobby-related incidents and complete required documentation.
Notify Environmental Services of any lobby maintenance or cleaning needs.
Perform other administrative and customer service duties as assigned.
Qualifications:
Bilingual in Spanish and English (required).
Proficiency with ADT systems and ability to interpret Census Reports.
Intermediate skills in Microsoft Office Suite (Word, Excel, Outlook).
Strong interpersonal, communication, and customer service skills.
Ability to remain courteous, professional, and composed in a diverse, fast-paced setting.
High School Diploma or GED (applicable experience may be considered in lieu of education).