Title: Medical Assistant (Patient Support Specialist)
Duration: 2 Months
Location: Lakeland, FL 33803
Rate: $24/hour
Shift: Monday – Friday, 9:00 AM – 6:00 PM (1-hour lunch from 12:00 PM – 1:00 PM)
We are seeking a dedicated Medical Assistant (Patient Support Specialist) with strong front-office experience. While phlebotomy is not required, candidates with both front- and back-office experience are encouraged to apply.
Key Responsibilities:
Schedule and confirm patient appointments, check-ups, and referrals.
Answer telephones and direct calls to the appropriate staff.
Greet patients and visitors, determine the purpose of the visit, and assist accordingly.
Compile and maintain accurate medical charts, reports, and correspondence.
Ensure patients complete all required privacy forms.
Manage patient check-in and check-out processes.
Collect co-pays and handle related billing activities.
Strong customer service and interpersonal skills.
Proficient computer skills for scheduling and documentation.
Previous medical office experience preferred.
Ability to multitask in a fast-paced healthcare environment.