Job Title: Network Technician – Advanced
Location: Anderson, SC (Fully Onsite)
Duration: 12 Months (Likely to Extend)
Shift: Night Shift | 6:00 PM – 6:00 AM (2 days on, 2 days off, 3 days on, 3 days off)
Interview Process: 1 Virtual Interview (Camera On Required)
Start Requirement: Must be a South Carolina resident or willing to relocate at own expense. Candidates from SC, NC, and GA preferred.
An established organization is seeking a skilled Network Technician for an advanced-level, long-term night shift assignment in Anderson, SC. This role involves monitoring and supporting network infrastructure, servers, and applications in a fast-paced environment, ensuring continuous operations and rapid issue resolution.
Monitor network, servers, and applications; respond to incidents and service requests
Perform Tier II support per established SME agreements
Handle network control center operations, resolve issues or escalate appropriately
Respond to inquiries via calls, emails, or in-person walk-ins
Conduct equipment inspections and report abnormalities
Maintain system records and documentation
Configure network/system resources and activate pre-configured switch ports
Assist in maintaining operational documentation and training materials
Contribute to training and cross-training efforts within Tier II support
Ensure excellent customer service for telecom/network systems
Participate in meetings, projects, administrative duties, and facility tasks as required
5+ years IP Network Troubleshooting
3+ years DNS Configuration
3+ years with monitoring tools (e.g., Splunk, SolarWinds)
2+ years using ServiceNow ITSM
2+ years Server Batch Scripting
2+ years working with Cisco Network Tools (Client, Catalyst)
2+ years Technical writing experience
Understanding of mainframe batch processing (strongly preferred)
Familiarity with Python scripting
Working knowledge of Ansible
Strong leadership abilities
Excellent customer service and interpersonal communication
Ability to work independently and manage time effectively
Comfortable with night shift and structured shift rotation
No specific certifications required, but relevant certifications are a plus
Mainframe experience preferred (can be trained)
This is a fully onsite role – remote or hybrid is not an option
Candidates must be prepared for a daily commute; public transportation is not reliable in the area
Every other weekend off as part of rotating schedule