Job Title: Network Infrastructure Engineer
Location: New York, NY 10007
Duration: 24 Months
Job Type: Contract
We are seeking an experienced Network Infrastructure Engineer to join a dynamic IT operations team supporting the upgrade and maintenance of enterprise network and telecommunications infrastructure. This role involves hands-on implementation and troubleshooting of Cisco-based technologies, wireless networks, and VoIP systems across multiple locations throughout New York City. The ideal candidate will have a strong background in network engineering, the ability to work independently, and excellent customer-facing communication skills.
Collaborate with infrastructure and telecommunications leads to implement and troubleshoot wireless solutions (Cisco and Meraki)
Configure and support Cisco Catalyst and Nexus switches, Cisco VoIP systems, and related technologies
Implement routing and switching protocols such as EIGRP, BGP, TCP/IP, STP, VTP, QoS, ACLs, and others
Deploy and manage network security technologies including firewalls, IPSec, RADIUS, PKI, and VPN certificates
Conduct data gathering and site surveys for VoIP deployment readiness at multiple physical locations
Design LAN configurations that consider legacy systems and upgrade requirements
Oversee physical installation of network equipment including racking, cabling, and power setup
Maintain detailed asset inventories and documentation of deployments
Provide network design recommendations following Cisco best practices
Participate in project planning, maintenance scheduling, and change control processes
Travel to various NYC sites for hardware deployment, troubleshooting, and upgrades
Utilize network analysis tools such as Wireshark, NetFlow, TCPDUMP, and Syslog for performance monitoring and diagnostics
Manage and operate Cisco Firepower, Cisco DNA Center, and Stealthwatch platforms
Support systems across multiple operating systems, including Windows, macOS, and Linux
Create and maintain documentation including network diagrams, methods of procedure (MOPs), and support materials
Conduct security and performance assessments; recommend and implement optimization solutions
Provide off-hours support as needed during critical incidents or project rollouts
Minimum 12 years of professional experience in a network engineering or technician role
Proven expertise in complex routing and switching environments
Hands-on experience with Cisco Meraki, Cisco Firewalls, Cisco DNA Center, and Stealthwatch
Strong independent work ethic and initiative
Ability to perform physical tasks related to installation and cabling
Proficiency with network patching and firmware upgrades
Strong troubleshooting, analytical, and customer service skills
Excellent interpersonal communication and collaboration in client-facing environments
Experience with Cisco WLAN, VPNs, and wireless router configurations
Understanding of Meraki Wi-Fi deployments and wireless certificate configurations
Familiarity with ITIL processes, including incident, change, and problem management
Active CCNA certification is preferred