Scheduling Coordinator - SC 25-24500

Job title: Scheduling Coordinator

Location: Paramus, NJ 07652 | Occasionally work:  Montvale NJ

Job Duration: 03+ months with possible extension

Shift timing: Monday - Friday - w/ FLEX SHIFTS | 6:45 AM-3:15 PM- 2 days per week | 10:30 AM-7:00 PM- 2 days per week | 8:00 AM-4:30 PM

Pay rate: $19/hr on W2

Job Description:

• Coordinates all aspects of tests, procedures and surgeries under the direction and supervision of the Practice Supervisor or Manager and physician(s) in an efficient manner.
• Schedules procedures in a prompt, polite, and helpful manner.
• Follows guidelines of each facility including any required booking sheets.
• Makes sure proper equipment is ordered for surgery.
• Verifies patient demographics.
• Logs the patient and their insurance information, contacts insurance company for verification of coverage and benefits and obtains precertification from the payer.
• Coordinates procedure appointments with physician’s calendar, and changes in the schedule are adjusted as needed.
• Communicates appointments and surgical preparation information to the patients.
• Responsible for arranging co surgeon or assistant as needed as well as cross scheduling with other departments (i.e. the lab for intra op TH or nuclear medicine for injections/mapping).
• Ensures preop procedures are followed with consistency including: completion of surgical documentation (including completed consent forms, history and physical within 30 days of scheduled procedure and physician orders.
• Distributes documentation to appropriate departments.
• Schedules pre surgery appointment with physician, obtains medical clearance(s) as needed, coordinates preadmission testing appointments with appropriate departments and follows up with results to the physician.
• Responsible for maintaining block time guidelines at each of the hospitals.
• Coordinates required postoperative care under the direction of the provider.
• Obtains surgical billing information from physicians.
• Works with coding department to obtain appropriate codes and posts and reconciles all surgical charges.
• Tracks all procedures including completed and pending cases.
• Tracks all surgical testing and pathology results.
• Provides excellent customer service.
• Helps to promote high levels of service, greets patients and visitors in a prompt, courteous and helpful manner.
• At each patient encounter, responds promptly to patients¿ needs and listen with empathy both in person and on the telephone.
• The coordinator will courteously assist the patient while never compromising the dignity of the patient's surgical and financial needs.
• Must display cooperative interactions with others and accepts responsibility for what needs to get done.
• Adapts work schedule to meet the needs of the practice and works additional hours as requested to maintain adequate coverage for the practice.
• Clocks in at designated start time.
• Manages time efficiently to prevent unapproved overtime.
• Performs assignments with efficiency and accuracy in a positive manner.
• May be required to provide cross coverage within the Physician Services Division.
• Participates in surgical service meetings held at the hospitals.
• Adheres to HMH Organizational competencies and standards of behavior.

Required Skills & Experience:

• Two years of related experience.
• Effective interpersonal and communication skills required.
• The ability to learn quickly and adapt in a changing environment. 

Preferred Skills & Experience:

• 2 years of progressive experience in a medical office is preferred.
• Proficient in medical terminology and HIPAA guidelines.
• Surgical coding knowledge (CPT and ICD10) preferred.               

Required Education:

• High School Diploma/GED or HiSET (High School Equivalency Test)