Healthcare IT Support Analyst - NYCADMINS

Healthcare - NYC - Napanoch, NY
Napanoch, New York

Locations: Napanoch, Accord, East Northport, Uniondale
Posted On: April 03, 2025
Last Day to Apply: April 10, 2025
Pay: $78,000 to $92,000 per year

Healthcare IT Support Analyst

Responsibilities:

Address and resolve support tickets within SLA guidelines.
Record comprehensive notes of activities and outcomes in the tracking system.
Provide outstanding customer service to end-users and stakeholders.
Navigate high-pressure scenarios effectively while managing escalations.
Demonstrate proficiency with healthcare systems, including EPIC, IIS, or Athena.

Stipend Range:
$78,000 - $92,000 annually.