Service Desk Analyst - Medical IT Systems - NYCADMINS

Service Desk Analyst - Medical IT Systems

Responsibilities:

• Resolve user-reported issues efficiently while meeting SLA deadlines.
• Keep accurate and detailed records of all interactions and resolutions.
• Deliver superior support and maintain excellent communication with stakeholders.
• Handle high-pressure environments with professionalism and calmness.
• Leverage experience with systems like EPIC, PACS, or E-Clinical.

Stipend Range:
$77,000 - $91,000 annually.