Quality Assurance Specialist - QAS24-17941

Job Title: Quality Assurance Specialist 3 (QA 3)
Location: Columbus, Ohio 43215

Overview:

• This is a hybrid role requiring two days per week on-site (Tuesday and Wednesday).
• Remote work is not 100% optional.
• Ideal candidates should possess knowledge of Integrated Eligibility systems (Medicaid, SNAP/TANF, or Child Care).

Interview:
On-site in Columbus, Ohio (43215).

Position Details:
The Quality Assurance Specialist 3 will play a key role in testing, scripting, and ensuring the quality of Integrated Eligibility systems. Candidates should have a background in software testing, experience with QA best practices, and proficiency in both manual and automated testing.

Responsibilities:

• Provide quality assurance for Integrated Eligibility systems, including Medicaid, SNAP/TANF, or Child Care.
• Test eligibility rules and processes to ensure compliance and accuracy.
• Conduct reports and integration testing, with knowledge of test management tools.
• Develop, script, and execute tests manually and using automation tools such as Selenium and Cucumber.
• Coordinate QA resources and serve as a point of contact for release testing.
• Ensure testing adheres to established QA processes, schedules, and quality standards.
• Provide detailed feedback on testing outcomes and defects, following issues to closure.
• Work within Agile frameworks, including regression testing.
• Maintain knowledge of SDLC and defect lifecycles.
• Respond promptly and professionally to stakeholder inquiries.

Mandatory Requirements:

1. Experience:
   • 7+ years of experience with Health and Human Services (HHS) eligibility systems and policy.
   • 7+ years of experience as a tester, focusing on Medicaid and SNAP/TANF benefits.
2. Testing Expertise:
   • Strong skills in writing and executing test scripts.
   • Familiarity with Agile frameworks, regression testing, and test management software.
3. Education:
   • Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent work experience.
4. Technical Knowledge:
   • Proficiency in QA processes, defect lifecycle, and SDLC principles.
   • Knowledge of automation tools such as Selenium and Cucumber is preferred.
5. Communication:
   • Excellent verbal and written communication skills.

Preferred Qualifications:

• Hands-on experience with eligibility systems and policies.
• Knowledge of performance improvement tools and test management processes.
• Ability to multitask in a fast-paced environment while maintaining attention to detail.