Medical Receptionist -MR24-17255

Job Title: Medical Receptionist CWR
Location: Neptune, New Jersey 07753
Hours Per Week: 40
Hours Per Day: 8
Days Per Week: 5
Schedule: 8:00 AM - 4:30 PM, Monday - Friday

Job Summary:

• The Medical Receptionist will provide reception and clerical services to patients and visitors at a busy Thoracic Surgery Practice. Under the supervision of the Practice Manager and physicians, the role involves managing appointments, patient check-in and check-out, billing, collections, and general administrative duties. The position requires travel within a 30-minute radius and floating to various locations when needed.

Job Responsibilities:

• Receive and direct all communication promptly and courteously, ensuring compliance with HIPAA guidelines and office policies.
• Greet patients and visitors with a welcoming attitude, assist with check-in, verify insurance, and collect copayments.
• Support financial responsibilities by staying current with billing procedures, verifying information on the Audit Journal, preparing deposits, and managing charge and payment posting.
• Monitor office supply inventory, notify Practice Manager when supplies are low, and order necessary materials.
• Maintain an efficient and accurate filing system, assemble new patient folders, and retrieve and return records according to protocols.
• Ensure an accurate and timely patient check-out, including reviewing charge slips, posting payments, collecting balances, and scheduling future appointments.
• Promote patient satisfaction through friendly interactions and promptly addressing concerns.
• Be willing to work additional hours as needed to maintain coverage and manage time effectively to avoid unauthorized overtime.
• Serve as a pre-loader for the practice's EMR system.
• Perform any other clerical or administrative duties as assigned by management.

Experience:

• Ability to learn quickly and adapt to changing patient needs.
• Strong teamwork, accountability, and a commitment to providing high-quality care.
• Excellent communication and customer service skills.
• Ability to travel within 30 minutes of home and float to various locations.
• 1 year of prior experience as a receptionist or in a clerical role, preferably in a medical office.

Experience:

• Experience working in a surgical or oncology setting.
• Familiarity with Epic EMR system.

Required Education:

• High school diploma or equivalent required.

Preferred Certifications & Licensure:

• CPR certification