User Interface/User Experience Designer
General Summary & Scope
• The User Interface/User Experience Designer will support the Senior Manager, Digital User Experience within the eCommerce team.
• This role focuses on delivering user-centered designs for web, mobile web, and mobile applications.
• Collaborate with a diverse team, including creative designers, business stakeholders, and development teams.
• Review and mentor other UXA resources as needed.
• Serve as the voice of the customer through research, analytics, and industry knowledge.
• Transform business requirements and user needs into effective user experiences.
• Lead brainstorm sessions and workshops for UX insights.
• Identify and execute necessary research needs, working with the customer research team or independently.
• Analyze research results to refine design strategies.
• Conduct competitive analyses and heuristic evaluations to assess usability.
• Evaluate new and existing features, making recommendations for enhancements.
• Collaborate with cross-functional teams to develop user experience solutions.
• Possess extensive knowledge of web and app UX best practices, applying these to projects.
• Create documentation, including presentations, user flows, wireframes, and prototypes.
• Participate in design reviews to share progress and gather feedback.
• Interact effectively with senior executives.
• Resolve issues independently as they arise.
• Manage multiple complex projects and prioritize tasks to meet deadlines.
• Lead projects without significant oversight and mentor other UXA resources.