UX/UI Designer
General Summary & Scope
• The UX/UI Designer will support and report to the Senior Manager, Digital User Experience within the eCommerce team.
• This role focuses on creating user-centered designs for web, mobile web, and mobile applications.
• Collaborate with cross-functional teams, including creative designers, business stakeholders, and development teams.
• Provide mentorship to other UXA resources as necessary.
• Represent the voice of the customer, leveraging research and analytics.
• Capture business requirements and user needs, translating them into engaging user experiences.
• Conduct workshops and brainstorming sessions to gather UX insights.
• Identify and address research needs, working with the customer research team or independently.
• Analyze findings to refine design strategies.
• Conduct competitive analyses and heuristic evaluations.
• Evaluate the usability of features and recommend improvements.
• Collaborate with UX, creative, and development teams to implement solutions.
• Maintain knowledge of web and app UX best practices and apply them to projects.
• Create documentation, including user flows, wireframes, prototypes, and presentations.
• Engage in design reviews with stakeholders for feedback.
• Effectively communicate with executives at all levels of the company.
• Resolve challenges with minimal oversight.
• Manage multiple projects and prioritize tasks effectively.
• Lead projects independently and mentor other UXA resources.