Location: Celebration, FL
Contract Duration: 5 months (with possibility of extension)
Work Type: On-site | Travel required (25%–40%)
We are seeking a skilled Desktop Support Technician to provide hands-on technical support for end users and IT infrastructure. This role focuses on workstation support, troubleshooting, deployment of IT resources, and customer-facing technical assistance in a dynamic, service-oriented environment.
Provide end-user computer support, including installation, configuration, troubleshooting, upgrades, patches, and advanced technical assistance
Monitor, manage, and resolve assigned service desk tickets while documenting work performed and solutions
Install, configure, and troubleshoot audio-visual and video conferencing equipment
Perform basic network and telephony support
Provide on-site assistance to support remote troubleshooting efforts by other technical teams
Travel to multiple locations to deploy equipment and resolve IT-related issues
Configure and deploy desktops, laptops, printers, mobile devices, and related peripherals
Troubleshoot and perform minor repairs on hardware, software, and peripheral equipment using standard procedures
Assist with annual IT inventory audits and equipment surplus processes
Install, configure, and update software applications
Participate in team projects, meetings, and assigned initiatives
Follow and enforce departmental policies, procedures, and documentation standards
Maintain accurate documentation of technical solutions and resolutions
Perform other related duties as assigned
Ability to lift up to 50 pounds
Ability to climb ladders, squat, stoop, crawl, bend, and work in various weather conditions
Candidates must meet one of the following qualifications:
High School diploma or equivalent plus at least 1 year of experience installing, maintaining, and supporting workstation hardware
OR
1 year of experience providing customer service and technical support using Microsoft Office 365 and Windows 10 or newer
OR
Technical certifications (e.g., CompTIA A+, Network+) may substitute for up to 6 months of experience
OR
Associate Degree from an accredited institution with at least 25% of coursework completed in Information Technology or a related field
Minimum Experience Required:
At least 1 year of hands-on desktop or workstation support experience
Initiative: Ability to manage workload independently, prioritize tasks, and meet deadlines with minimal supervision
Communication: Clear verbal and written communication skills across technical and non-technical audiences
Customer Service: Strong client-focused approach with the ability to assess needs and resolve issues effectively
Decision Making: Sound judgment and analytical skills to make informed technical decisions
Flexibility: Adaptability to changing priorities, processes, and environments
Interpersonal Skills: Professional, courteous, and collaborative demeanor
Leadership: Ability to motivate and guide others while contributing as a team member
Problem Solving: Strong troubleshooting and critical-thinking capabilities
Teamwork: Ability to collaborate and support team objectives
Quality Assurance: Understanding of quality assurance practices and ability to apply them consistently
For more details reach at vgill@navitassols.com or Call / Text at 516-862-1203.
About Navitas Healthcare, LLC: It is a certified WBENC and one of the fastest-growing healthcare staffing firms in the US providing Medical, Clinical and Non-Clinical services to numerous hospitals. We offer the most competitive pay for every position we cater. We understand this is a partnership. You will not be blindsided and your salary will be discussed upfront.